Skills

JavaScript ServiceNow DevOps Sales Architecture Data Architecture Agile

Job Specifications

Job Title: Technical Architect – ServiceNow

Location: Belgium (Brussels)

Work Model: Hybrid (2–3 days/week onsite)

Employment Type: Full-time

Job Category: Technology & Engineering

About The Role

As a Technical Architect for ServiceNow, you will define and lead the technical architecture for complex ServiceNow implementations, ensuring scalability, security, and optimal performance. You will collaborate with global teams and stakeholders to translate business objectives into actionable architectural blueprints, enforce governance, and mentor technical teams to deliver high-quality solutions.

In This Role, You Will

Own the end-to-end technical architecture for the ServiceNow platform.
Lead design and development of High-Level and Low-Level Designs for complex implementations.
Establish and enforce technical governance processes and best practices.
Conduct technical risk assessments and ensure compliance with security and regulatory requirements.
Design secure, high-performance integration patterns and govern data architecture (CMDB, CSDM).
Act as the ultimate technical escalation point for architectural and performance challenges.
Mentor Solution Architects and Developers, fostering technical excellence.
Present technical strategies and platform roadmaps to stakeholders, including C-suite executives.
Support pre-sales activities, including scoping and statement of work preparation.

What You Need To Have To Be Considered

Minimum 8+ years of hands-on ServiceNow experience, with 3–5 years as Platform or Enterprise Architect.
Deep expertise across ServiceNow core platform and major application suites (ITSM, ITOM, HRSD, CSM).
Strong technical skills in platform security, scripting (JavaScript, GlideScript), data modeling, and integrations.
Experience with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist, and NowCreate.
Proven track record of architecting large-scale, global ServiceNow deployments.
Fluent in English and Dutch.

These Will Help You Stand Out

Certified Application Developer (CAD) and multiple CIS certifications (ITSM, HRSD, ITOM).
Familiarity with TOGAF and ITIL frameworks.
Experience with Agile and DevOps methodologies.
Additional European language skills.

What We Offer (Belgium)

Health insurance and life cover
Company car or mobility budget
Work-from-home allowance
32 vacation days
Pension plan
Luncheon vouchers
Travel insurance
EcoCheques
Travel & entertainment cost coverage
Laptop and mobile phone with subscription

Contact The Recruiter

Lucia Velasco

Email: Lucia.Velasco@cognizant.com

Phone: +32 493 89 16 33

About the Company

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant. Know more