cover image
Radius

IT Service Desk Administrator

On site

Crewe, United kingdom

Full Time

27-11-2025

Share this job:

Skills

Communication Problem-solving Customer Service Recruitment

Job Specifications

Company Description

At Radius, we’ve been helping businesses grow for over 35 years.

From our origins as a fuel card provider, we’ve evolved into a global business services provider operating in 19 countries across five continents. Our mission is to help companies of all sizes adapt to change and seize new opportunities.

We’re proud to offer a one-stop solution for fleet and connectivity services, tailored to meet the needs of both SMEs and enterprise-level organisations.

Job Description

Kick start your IT career at Radius!

We’re looking for an IT Service Desk Administrator to help us provide coordination and support for IT tasks related to user system account management, procurement, and supplier management.

This role is in our IT Operations department. It is a non-technical role, but will provide an ideal platform for anyone looking to kick-start their IT career.

This is an office-based role, working Mon-Fri from our head office site in Crewe, Cheshire.

Typical Work Activities

Working with external parties to obtain quotes for IT equipment.
Raising orders and managing software licences as part of the IT procurement processes.
Setting up new starter accounts.
Taking ownership of stock control as part of the IT asset management process.
Managing and working with the Postroom team to deliver IT equipment around the group.

Qualifications

We are looking for someone who has a logical and analytical mindset and an eye for detail.

There is no requirement for a technical background, though it would be great if you can demonstrate an interest in IT.

Essential Skills

Self-motivated with strong communication skills and the ability to work as part of a team.
Analytical mindset.
Excellent written and verbal communication skills.
Strong analysis ability and problem-solving skills.
Ability to communicate with people at all levels.
Well organised and able to work well under pressure.

Personal Attributes

Positive attitude and a high degree of enthusiasm.
Work equally well individually or as part of a team.
Self-motivated.
Excellent problem-solving skills.
Ability to prioritise workload and provide effective feedback.
Keen to learn and develop personal skills.
Passionate about customer service.

Additional Information

Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.

You’ll also have access to our competitive reward and benefits package, which includes:

Pension
Life assurance
Employee fuel card scheme
Electric Vehicle scheme
Employee assistance programme
Wellness and healthcare assistance via ‘Help@Hand’ by Unum
‘Cycle to work’ scheme
Free breakfast daily in the office

And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more!

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note To Recruitment Agencies

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

About the Company

Radius is a global business services company founded in the UK in 1990 that now operates in 19 countries across five continents. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings in fleet and connectivity. Our role is to empower these companies through a unique set of solutions, talented team and an expansive network of specialist partners. This foundation uniquely positions us to deliver solutions to businesses of all sizes. Our people are criti... Know more