Skills

Communication Change Management Research Content Creation Training

Job Specifications

Location: Toronto

Contract duration: 6 months

Typical Day in Role:

Design and Develop Training Programs: Create comprehensive training courses tailored for employees, ensuring content is relevant, engaging, and aligned with organizational goals.

Conduct Needs Assessments: Collaborate with stakeholders to identify training needs and gaps, using surveys, interviews, and performance data to inform course development.

Facilitate Training Sessions: Deliver training sessions through various formats, including in-person workshops, virtual classrooms, and e-learning modules.

Evaluate Training Effectiveness: Implement assessment tools and feedback mechanisms to measure the impact of training programs, making data-driven improvements as needed.

Stay Updated on Industry Trends: Continuously research and integrate best practices and emerging trends in change management and training methodologies.

Collaborate with Subject Matter Experts: Work closely with internal and external experts to ensure training content is accurate, up-to-date, and reflective of current industry standards.

Manage Training Resources: Oversee the development and maintenance of training materials, including manuals, guides, and multimedia content.

Support Change Management Initiatives: Provide guidance and support to change managers during the implementation of change initiatives, ensuring they have the necessary skills and knowledge.

Report on Training Outcomes: Prepare and present reports on training activities, outcomes, and recommendations to senior management and other stakeholders.

Must-Have skills:

1) 8+ year experience as Learning and Development Professional

2) 8+ years of experience developing content, designing training materials and developing learning assets and artifacts

3) 5+ years of experience using MS Suite, Camtasia, SharePoint design and other content creation software

Nice-To-Have Skills:

• Prior Financial Institution Experience

• Bilingual English/Spanish or English/French

• Prosci Change Management Certification or other Change Management designation.

Soft Skills:

• Strong Communication skills, working closing with stakeholder

• Interpersonal skills are key for this role, the candidate will be working closely with the team

• Flexible and adaptable, able to adjust training programs based on feedback and changing organizational needs.

Education/Experience:

• Bachelor's degree in a related field

About the Company

WHO WE ARE We are a specialist FinTech and Financial Services recruitment consultancy. We have been helping clients attract, hire and retain staff across all areas from technology to finance. By being specialists in our sectors, we are able to use our deep and active network of professionals to quickly match the best people with great permanent and contract job opportunities. WHAT WE DO: We deliberately work on a small number of assignments allowing us the time to deeply search for talent for your business. By partnering ... Know more