Job Specifications
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Job Description Summary:The Senior Consultant, Research Data and Technology, will develop and lead specialized technical data and technology activities for systems being used by OhioHealth Research Institute (OHRI) and OhioHealth. This position demonstrates advanced skills and knowledge along with the ability to support, guide, train or lead project team members and colleagues for the effective use of data and technology platforms and applications such as Research Electronic Data Capture tool (REDCap), research use in the Electronic Medical Record (EMR), the enterprise Clinical Trial Management System (CTMS) and/or other databases/applications and also serves as a liaison for Information Technology (IT) and/or Information Security (IS) requests. Under limited supervision, performs responsible and professional work involved in planning, managing, and directing operations for the systems/applications utilized by OHRI and the OH system.
In addition, this position contributes to the development of new processes, procedures tools, and training to enhance program activities and conducts quality assurance/quality control checks of the work of others. This position serves as a formal and informal leader of multidisciplinary teams establishing and maintaining communications with Investigator, project teams, sponsor, and others.
Responsibilities And Duties:Serving as the Application/Platform Administrator for the systems (see below) - 40%
Reporting, Compliance & Data Integrity Needs - 30%
Create and maintain accurate simple and complex reports, spreadsheets, graphs and presentations, to analyze and report various financial, quality and service information as requested.
Audits & systems data clean-up.
Troubleshoot and resolve systems data issues
Training - 10%: Determine, develop materials and implement training for foundation staff for annual Team retreat, new associates and ongoing training needs.
Other duties as assigned - 20%
Application/Platform Administrator
Lead OhioHealth and OHRI associates as well as external collaborators to facilitate effective and compliant use of applications such as REDCap, EPIC, CTMS and/or other databases for research, QI, and/or administrative projects.
Oversee and lead the development, implementation, maintenance and documentation of software systems or applications, vendor-supplied programs, programs with users and vendors.
Collaborate with developers and end-users to ensure that application functionality meets client needs. Test solutions, problem-solve issues and coordinate enhancements. Gather business requirements; creating functional specifications; and identifying, documenting and resolving design issues.
Oversee team to complete system validation of new releases.
Provide oversight of user education on capabilities, limitations, best practices, and compliant procedures for using applications.
Provide oversight to maintain application access, use, and training instructions on the OHRI web site and update as appropriate. Supports and analyzes metrics integration and execution for optimal results. Plan and communicate readiness plan.
Serve as an escalation point for the most challenging support issues. Contact vendor or external individuals to resolve issues.
Oversee the building of studies, databases, survey instruments, data collection tools, and other resources for conducting research, QI, and administrative projects.
Employ best practices for data integrity, confidentiality, and HIPAA compliance.
Regularly participate and lead external administrator user group activities and meetings.
Coordinate with OhioHealth Information Services on server upgrades and issues to ensure data integrity and minimize downtime; and manage database maintenance as directed.
Provide technical input on feasibility for projects involving information systems.
Recommend initiatives and process improvements to OHRI leadership to meet the needs of OHRI and use resources wisely to achieve maximum results.
Compliance
Manage and oversee security approach and standards for infrastructure and applications. Identify security risks and mitigation approaches, using internal and external sources as appropriate. Manage access to systems including activation and deactivation.
Manages testing and quality assurance process. Participate in audit preparedness activities for assigned studies/projects.
Responsible for managing documentation and reporting for applications and other technology-based projects to ensure compliance with internal SOPs, GCP guidelines, sponsor guidelines and current applicable regulatory regulations.
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About the Company
OhioHealth is a nationally recognized, not-for-profit, faith-based health system of more than 35,000 associates, providers and volunteers. We lead with our mission to improve the health of those we serve throughout our 16 hospitals and 200+ urgent, primary and specialty care sites spanning 50 Ohio counties. Headquartered in Columbus, Ohio, we’re proud to be consistently recognized by FORTUNE as one of the “100 Best Companies to Work For” and rated a Top Hospital & Health System by Fair360 in 2024.
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