Job Specifications
Role Summary
An Infrastructure Technical Architect is responsible for designing, delivering, and sustaining scalable, secure, and cost-effective infrastructure solutions that support business applications and services. This role partners with engineering, security, operations, and business stakeholders to define architecture roadmaps, technical standards, and best practices across on-premises, cloud, and hybrid environments.
Key Responsibilities
- Design and architect infrastructure solutions across cloud (AWS/Azure/GCP) and on-premises environments to meet performance, availability, security, and compliance requirements.
- Define and maintain infrastructure reference architectures, standards, and patterns for networking, compute, storage, virtualization, containers, and platform services.
- Lead infrastructure transformation initiatives such as cloud migrations, platform consolidations, and modernization projects.
- Collaborate with application architects, DevOps, and security teams to ensure integration, automation, and secure configuration of platforms and services.
- Drive infrastructure automation using IaC tools (Terraform, CloudFormation, ARM, Ansible, etc.) and CI/CD practices to reduce manual effort and improve consistency.
- Evaluate new infrastructure products and services; run POCs and vendor assessments to recommend cost-effective solutions.
- Create capacity planning, performance tuning, and cost-optimization strategies; provide lifecycle management guidance for infrastructure components.
- Define and support disaster recovery, business continuity, backup, and high-availability strategies and plans.
- Produce and maintain architecture artifacts: solution diagrams, runbooks, standards, technical proposals, and ROI/impact assessments.
- Mentor and coach engineering and operations teams on architecture best practices, design reviews, and technical decisions.
- Participate in incident reviews and postmortems to recommend architecture or process changes to reduce recurrence.
Required Experience & Qualifications
- Proven experience designing and delivering enterprise infrastructure solutions across cloud and on-premises environments.
- Hands-on experience with at least one public cloud (AWS, Azure, or GCP) and strong understanding of cloud-native services and architectures.
- Solid background in networking (routing, switching, LB, VPN, DNS), virtualization (VMware, Hyper-V), and storage technologies.
- Experience with containers and orchestration platforms (Docker, Kubernetes) and related tooling.
- Strong knowledge of security controls for infrastructure: identity & access management, network segmentation, encryption, and vulnerability management.
- Experience implementing infrastructure automation and IaC (Terraform, CloudFormation, Ansible, etc.).
- Familiar with monitoring, observability and logging solutions (Prometheus, Grafana, ELK/EFK, Datadog, etc.).
- Experience in high-availability, DR planning, backup technologies, and capacity planning.
- Excellent communication skills and experience presenting architecture and trade-offs to technical and non-technical stakeholders.
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
## Preferred Certifications
- Cloud certifications: AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Professional Cloud Architect.
- Infrastructure and architecture certifications: TOGAF, Cisco CCNA/CCNP, VMware VCP.
- Certifications in security or DevOps tools are a plus (e.g., CISSP, CISM, HashiCorp Certified).
About the Company
SoftNice is an award-winning global technology company specialized in the deployment and delivery of IT solutions enabling enterprises in their digital transformation journey. Our innovative software solutions ensure continuous improvement, increase productivity, and empower the employees with digital transformation by unleashing the power of modern digital technologies – Enterprise Mobility, SQL/Business Intelligence, Azure, SharePoint Portals & Collaboration, Enterprise Social Collaboration, Cloud, Security, Salesforce, Of...
Know more