Job Specifications
Our customer is seeking a highly experienced Salesforce Solutions & Strategic Director to lead the vision, architecture, and execution of their Commercial Salesforce ecosystem. This role is ideal for a leader who can balance strategic planning with hands-on expertise, guiding enterprise-wide Salesforce initiatives that elevate customer experience, streamline operational efficiency, and support data-driven decision-making.
As the senior leader overseeing the Salesforce roadmap, you will serve as the organization’s trusted advisor and strategic architect aligning platform capabilities with business goals, driving innovation, and maximizing the long-term value of the Salesforce investment.
Key Responsibilities
Lead the overall strategy, design, and optimization of the Commercial Salesforce instance across multiple Clouds.
Architect scalable, secure, and future-proof Salesforce solutions that support evolving business needs.
Oversee and refine Salesforce administrative functions, configuration, data management, and user enablement.
Drive automation initiatives using Flow, Process Builder, Workflow Rules, and other Salesforce automation tools.
Ensure platform governance, security model alignment, and best-practice adoption.
Partner with business leaders to translate requirements into actionable Salesforce capabilities.
Evaluate and implement AppExchange solutions as needed to support business processes.
Champion innovation, continuous improvement, and platform ROI.
Required Experience & Qualifications
15+ years of professional experience, with significant leadership responsibility in Salesforce environments.
Bachelor’s degree required (BS).
Current, up-to-date Salesforce certifications (Admin, Advanced Admin, Architect, or Cloud-specific certifications).
Deep experience with Salesforce configuration, architecture, data management, and security models.
Expertise across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and AppExchange solutions.
Strong background in Salesforce Administration and platform automation tools.
Proven ability to design scalable architecture and lead enterprise-level Salesforce programs.
Excellent communication skills and the ability to influence senior stakeholders.
About the Company
firstPRO provides talent delivery strategies that attack critical gaps surrounding today's modern workforce. We are dedicated to providing creative workforce solutions that span across Professional Services, Staff Augmentation, Contingent and Retained Executive Search. Our delivery teams are capable of providing services in 4 key areas: - Accounting | Finance - Technology | Digital | Creative - Business Operations | Administrative - Supply Chain | Logistics
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