Job Specifications
At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations.
Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.
Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge!
Role Overview
As an Enterprise Account Executive, you'll play a key role in expanding Keywords Studios' Player Engagement Services with some of the world's largest enterprise game companies. You will focus on net new customer acquisition and revenue, driving adoption of Player Support, Trust & Safety, Content Moderation, and VIP Concierge Services.
You'll join a global team and work cross-functionally with diverse teams and cultures, leading the full sales cycle — from building territory plans and defining target accounts, to commercial negotiations and onboarding new clients — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You'll also leverage your industry network to create new opportunities and grow Player Engagement services across multiple accounts.
If you're passionate about driving new business, expanding enterprise relationships, and delivering commercial results, this is a role where you can make a real impact.
What are we looking for? Our Account Executive has a knack for the following skills:
Sales & Account Acquisition
Build and execute enterprise sales territory plans, including defining target acquisition and customer "go-get" lists
Lead the entire customer sales cycle, including commercial and contract negotiations, onboarding, and transition to account management teams
Responsible for overall client relationship, ensuring strong engagement and alignment with Keywords services
Work with the production team to protect revenues
Receive & respond to customer RFIs/RFPs
Use existing networks within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services
Analytics
Report on weekly, monthly, and quarterly pipeline opportunities and progress toward quarterly revenue goals
Communication
Work cross-functionally with internal teams to ensure alignment on sales strategy and customer objectives
Communicate effectively with senior-level stakeholders (CxO, Studio Head, SVP, VP) to build strong enterprise relationships
Promote a culture of accountability, collaboration, and customer obsession
You'd be a great fit for this role if you have:
7-10 years of Sales experience selling technology services to Game Industry customers
Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP)
Proven experience negotiating and closing complex deals in excess of $10M+ TCV
Strong critical thinking, commercial creativity, and process-driven execution
Data-driven mentality and ability to work through ambiguity
High attention to detail and ability to deliver under pressure and deadlines
Excellent written and verbal communication skills
Self-motivated and able to thrive in a remote working environment
Willingness to travel as required
What do we offer?
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.
Phases of our recruitment journey:
You send us your application with your updated resume
After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!
Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated
If you successfully pass the test - we'll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It's a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team
About the Company
We provide creative services to the global video games industry and beyond through our end-to-end platform, supercharged by our own technology. Our goal is to help you imagine more for your IP, bringing to life digital content that entertains, connects, and educates people worldwide.
Established in 1998, we are a team of over 13,000 based across more than 70 studios in 25+ countries. We provide game-ready art, marketing services, game development, functional and localization testing, text and audio localization, everything ...
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