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TipTopJob

Quality Claims Engineer

On site

Eastbourne, United kingdom

Freelance

23-11-2025

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Skills

Data Analysis Quality Management Sales power bi Project Management

Job Specifications

We are looking to strengthen the team with 2 Quality Claims Engineers.

This role is predomibalty based on site but there may be a requirement to travel on occasions, and this may be UK or globally based, so please bear this in mind before you apply.

As the Quality Engneeer you will be involved in all stages of post:sales customer support and starts from product launch until product end:of:life.

You Will Be Required To

Deliver a first:class customer experience with respect to post:sale quality investigations and non:conformance handling.
Chair regular meetings with to provide regular updates on ongoing investigations.
Ensure maintainance of the customer support process and look for continuous improvements
Work with managers to provide high integrity data to support investigations
Ensure the appropriate level of process governance is followed when providing containment and corrective actions

You Will Need

Bachelors or Masters degree (or equivalent experience) in a Scientific or Engineering discipline.
Significant experience working in an engineering environment and working with international teams
Experience working in a multi:disciplinary design environment
Significant experience working in a regulated, compliance:driven industry.
Experience developing customer support processes and able to make recommendations for improvement.
Exceleent communcation skills
The ability to make decisions based on a knowledge of the business and an understanding of the business impact.
Strong data analysis skills and be capable of making data:driven decisions.
Proficiency in MS Excel is required; knowledge of Power BI is preferred.
Project management and/or a quality management experienmce would be useful.

Benefits

25 days holiday (excluding Bank Holidays)
Bonus up to 7.5 of annual salary
Pension with a company contribution of up to 8
Life Assurance of 4 x basic salary
Cash health plan
Fitness App
Thriving Wellbeing Program

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

About the Company

The TipTopJob Group is an independent, unique network of generic and specialist jobsites that cover over 83 countries and 35 industry sectors. What makes us different? 1. Independent network allowing us to be flexible and adaptable and therefore we can easily meet your requirements and needs. 2. We own a network of specialist jobsites as well as our generic TipTopJob site meaning you benefit from specialist, niche traffic as well as the volumes from the generic side too. 3. Advertise your jobs across any of the... Know more