Job Specifications
JOB REQUIREMENTS: Description The Business Analyst II is a seasoned
professional who leads complex initiatives supporting Sales teams, CRM
systems (such as Salesforce), and sales-related processes. This role is
pivotal in driving strategic business and sales transformation,
mentoring junior analysts, and serving as a subject matter expert for
cross-functional projects. The Business Analyst II partners with
business leaders to deliver innovative solutions, optimize processes,
and ensure the successful implementation of high-impact projects. Key
Responsibilities Lead Requirements Gathering, Analysis, And
documentation for large-scale, cross-functional projects impacting
multiple business units. Design and implement advanced workflows,
process improvements, and automation to enhance sales operations and CRM
utilization. Serve as a primary liaison between business stakeholders,
IT, and external vendors, ensuring alignment of business objectives and
technical solutions. Mentor and train junior analysts and business users
on best practices, system capabilities, and process improvements.
Oversee and manage the support queue for complex system changes,
enhancements, and issue resolution, prioritizing based on business
impact. Develop and execute comprehensive test plans, coordinate user
acceptance testing (UAT), and ensure quality assurance for new features
and system upgrades. Analyze business processes, identify opportunities
for optimization, and recommend strategic solutions to improve
efficiency and effectiveness. Lead change management efforts, including
communication, training, and adoption strategies for new systems and
processes. Track and report on project deliverables, milestones, risks,
and outcomes to IT management. Stay current with industry trends,
emerging technologies, and best practices in sales software, CRM
platforms, and business analysis. Author and maintain detailed
documentation, including business requirements, system specifications,
process flows, training materials, and post-implementation support
guides. Collaborate with developers, system administrators, and project
stakeholders to resolve complex issues and deliver innovative solutions.
Represent the IT department in cross-functional meetings, steering
committees, and strategic planning sessions. Other duties as assigned.
Job Specifications Demonstrated ability to lead and manage complex
projects independently and within cross-functional teams. Advanced
declarative and programmatic development skills within Salesforce or
similar CRM platforms. Exceptional analytical, problem-solving, and
organizational skills; proven track record of solving complex business
challenges. Strategic thinker with creativity and a continuous
improvement mindset. Excellent communication skills, including the
ability to present\... For full info follow application link. Inpro is
an Equal Opportunity Employer of Minorities, Females, Protected
Veterans, and Individuals with Disabilities. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/87BD9395E4824688
About the Company
Since 1979, Inpro has been making and servicing products with an obsessive commitment to protecting the appearance of buildings and the health and safety of the people who use them. Based in Muskego, WI, Inpro is a global manufacturer of door and wall protection + design systems, solid surface washroom systems, expansion joint systems, curtain and track systems, commercial window treatments, elevator interior systems and architectural signage. The company leads the industry with the first biopolymer wall protection – Inpro’s...
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