Job Specifications
About Alonuko
Alonuko is a British luxury bridal brand renowned for its artistry, craftsmanship and innovative design. As we expand across global markets and strengthen our operational foundation, we are hiring a Chief Operating Officer to support scale, structure and cross-departmental alignment. This role is central to ensuring the company’s creative vision is delivered with consistency, excellence and efficiency across all functions.
Role Overview
The COO will work in close partnership with the CEO to turn vision into action, overseeing the company’s daily operations and ensuring strong execution across teams. This role requires a highly experienced operator with a deep background in luxury fashion/ bridal fashion or a related product-led industry. Experience within luxury, couture, bridal or womenswear is strongly desirable.
You will manage senior team leads across operations, client experience, marketing, business coordination and production-aligned functions. You will bring cohesion, structure and accountability while driving organisational rhythm, consistency and performance.
Key Responsibilities
Company Leadership and Strategy
Partner with the CEO to translate creative and business vision into clear operational plans
Lead cross-department leadership meetings and maintain alignment across all teams
Oversee company performance and ensure priorities are delivered on schedule
Monitor KPIs and implement improvements to support growth and efficiency
Create a strong operational cadence through planning, communication and execution discipline
Operational Excellence
Oversee production processes, fulfilment, logistics, client experience operations and studio workflow
Implement and refine systems, processes and SOPs that support scale and brand consistency
Ensure efficient coordination across teams including marketing, operations, sales and business support
Maintain a high standard of service and operational quality across all client-facing and internal functions
Support international expansion, trunk show operations and global logistics
People, Culture and Organisational Development
Lead and mentor a diverse group of department heads
Establish clear expectations, performance structures and development paths
Foster a collaborative, supportive and high-performance culture
Identify team needs and support recruitment planning as the company grows
Brand and Client Experience Alignment
Ensure every operational area reflects the brand’s standard of excellence
Work closely with the client experience and showroom teams to uphold a seamless end-to-end journey
Support brand and marketing initiatives to ensure operational readiness and delivery
Ensure processes, communication and service levels consistently reflect a luxury experience
Cross-Functional Coordination
Strengthen internal communication channels and ensure information flows effectively
Align teams on timelines, responsibilities, priorities and project outcomes
Provide structured reporting and visibility to the CEO and leadership team
Ensure smooth support between departments including operations, production, marketing and client-facing teams
About You
Experience and Background
10+ years in fashion, apparel, textiles or a similar product-driven industry
Experience within luxury, couture, bridal or womenswear is highly desirable
Proven success in a senior operational leadership role supporting a growing company
Strong understanding of production workflows, supply chain, logistics, client experience and team structures
Comfortable managing senior leads across multiple disciplines
Skills and Competencies
Strategic thinker with excellent execution and organisational capability
Confident decision-maker with strong communication and leadership presence
Highly organised, structured and proactive
Able to balance creative sensitivity with operational practicality
Thrives in a fast-paced, hands-on and evolving environment
Strong collaborator who brings clarity and cohesion to teams
Benefits
Private medical insurance
Company pension
Hybrid work structure
Team events and socials
Opportunity to shape and scale a globally recognised luxury bridal brand
About the Company
Alonuko, founded by British born, Nigerian Oluwagbemisola Okunlola is a Women's fashion brand which focuses on creating iconic pieces, that introduce every woman in their best self. Established in 2012, Alonuko is limitless when it comes to its source of inspiration. From World affairs, experiences during travel to dreams that initiate foundations for creative exploration, Gbemi expresses much of her perspective of life through design and presents it to the world through fashion. Oluwagbemisola Okunlola was born on 17th Augu...
Know more