Job Specifications
The Sunny — Sunny Isles Beach, FL
About The Sunny
Sitting right on the sand in Sunny Isles Beach, The Sunny is more than a hotel—it’s a place shaped by genuine hospitality, thoughtful design, and the kind of moments people want to return to. And we’re building a team who knows how to bring that feeling to life, one exceptional guest experience at a time
At The Sunny, we believe great hospitality starts behind the scenes—with a team that feels supported, valued, and genuinely cared for. The Director of Human Resources leads this vision by creating a workplace where every Team Member feels welcomed, inspired, and empowered to shine.
In this role, you’ll guide and elevate all HR functions across the hotel, ensuring we attract thoughtful talent, nurture growth, and maintain an environment grounded in fairness, respect, and genuine connection. You’ll champion our culture of caring by coaching leaders, supporting employees through every stage of their journey, and ensuring all practices align with policies, procedures, and federal and state regulations.
From onboarding to ongoing development, employee relations to engagement programming, you’ll help create memorable experiences not just for our guests—but for the people who make The Sunny feel like home.
PERFORMANCE STANDARDS
CUSTOMER SERVICE
Uphold guest satisfaction as the guiding philosophy of the hotel
Ensure all employees are trained to deliver warm, intuitive service
Empower Team Members to resolve guest needs thoughtfully
Promote consistent execution of service standards
FINANCIAL
Develop and manage HR budget with GM
Track monthly HR department expenses
Analyze overtime and staffing levels
Forecast wage and benefit trends
PEOPLE
Ensure policies are applied consistently and fairly
Communicate internal opportunities and promote mobility
Oversee performance review process
Foster strong supervisor–employee relationships
Maintain confidentiality in all employee matters
Support leaders in navigating workplace dynamics
Coordinate engagement, recognition programs, and events
Lead recruiting, interviewing, and hiring
Support professional development and internal growth
QUALITY
Build cross-departmental partnerships to support operations
Assist in resolving HR-related challenges
Monitor training participation and opportunities
Communicate HR trends and updates to leadership
MANAGING THE BUSINESS
Ensure compliance with policies, immigration laws, and EEO
Maintain accurate payroll and records
Process status changes and documentation
Administer unemployment and workers’ compensation
Conduct wage and benefit surveys
Develop innovative recruiting strategies
Build community partnerships to support applicant flow
Qualifications
Bachelor’s degree or 5-8 years of progressive HR experience
Strong business communication skills with the ability to connect with a diverse workforce
Fluent reading, writing, and spoken English
Comfortable with public speaking and presenting to groups
Solid understanding of federal, state, and local employment laws
Strong analytical, reasoning, and problem-solving abilities
Proven ability to build trust and support a multicultural team
Powered by JazzHR
xjKjmqo2ab
About the Company
The Sunny is an oceanfront luxury boutique hotel located in Sunny Isles Beach, Florida. Formerly known as the iconic The Newport Beachside Hotel & Resort, we are a third-generation family owned and operated property that is a safe, welcoming space for anyone looking to relax and unwind under the sun in our beachside hotel. Rising 2025.
Know more