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IBM

Project Management & Service Delivery Intern

On site

Poughkeepsie, United states

Fresher

Internship

24-11-2025

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Skills

Communication Leadership Jira ServiceNow CI/CD Monitoring Version Control git Azure AWS Project Management cloud platforms Agile Prometheus Grafana

Job Specifications

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role And Responsibilities

We are seeking a Project Manager Intern with a strong interest in Service Delivery to join our team. This intern will support the planning, execution, and delivery of IT service projects, working closely with cross-functional teams to ensure client satisfaction and operational excellence.

Key Responsibilities

Assist in managing project timelines, deliverables, and stakeholder communications.
Support service delivery initiatives, including incident management, change coordination, and performance reporting.
Collaborate with architects, engineers, and service managers to streamline delivery processes.
Participate in client meetings and contribute to service improvement plans.
Help track KPIs and prepare dashboards for leadership reviews.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Currently pursuing a Bachelor’s or Master’s degree in Business, Information Technology, Computer Science, or a related field.
Strong interest in IT service delivery, project management, and client engagement.
Excellent organizational and communication skills.
Familiarity with Agile, ITIL, or project management methodologies is a plus.
Proficiency in tools such as Excel, PowerPoint, Jira, or ServiceNow is desirable.

Preferred Technical And Professional Experience

Exposure to cloud platforms (IBM Cloud, AWS, Azure).
Interest in SRE principles such as automation, observability, and fault tolerance.
Familiarity with monitoring tools (e.g., Grafana, Prometheus).
Experience with version control systems (e.g., Git) and CI/CD concepts.

About the Company

At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We're here to help every creator turn their "what if" into what is. Let's create something that will change everything. Know more