Skills

Communication Leadership Negotiation Sales CRM Programming Merchandising Marketing Analytics

Job Specifications

We are seeking a dynamic and results-driven Channel Manager to lead and manage our food service, retail and gas and convenience channels across Canada and the United States. This individual will be responsible for building and maintaining strong relationships with retail partners, driving sales performance, optimizing distribution strategies, and executing channel-specific marketing and growth plans.

The ideal candidate will have a deep understanding of the North American retail landscape, strong analytical and negotiation skills, and a passion for delivering exceptional results.

Key Responsibilities:

Develop and execute strategic sales plans for assigned retail, food service and gas and convenience channels across Canada and the U.S.
Manage relationships with key retail accounts including national and regional banners, distributors, and brokers.
Monitor channel performance, analyze market data, and identify growth opportunities.
Collaborate with Marketing, Operations, and Finance teams to ensure alignment on promotional planning, product launches, and pricing strategy.
Oversee listing processes, promotional execution, planograms, and seasonal programming.
Conduct regular business reviews with retail partners to strengthen relationships and drive mutual success.
Identify and secure new retail opportunities and expand footprint within existing accounts.
Ensure compliance with channel-specific policies, regulations, and operational requirements.
Track, analyze, and report on key performance metrics and ROI of channel initiatives.

Qualifications & Experience:

Bachelor's degree in Business, Marketing, or a related field.
5+ years of experience in channel or account management within the CPG, food & beverage, or retail sector.
Proven track record of managing major Canadian and U.S. retail accounts.
Strong understanding of retail operations, merchandising, and shopper marketing.
Excellent negotiation, presentation, and communication skills.
Strong management and leadership skills
Ability to travel across Canada and the U.S. as required.
Proficient in Microsoft Office Suite; experience with CRM and retail analytics tools is a plus.

About the Company

Headquartered in Toronto, Ontario Canada, CT is proud to be a Canadian bakery for every market. Our culinary expertise, dedication to quality, superior customer service, international distribution capabilities, and continued innovation, ables us to make our donuts a part of exceptional experiences every day. Our BRC A-rated, peanut free and kosher certified facilities pay rigorous attention to all food safety and quality. CT Bakery donuts can currently be found in leading grocery stores, connivence stores, and institutions a... Know more