Account Executive - The Collective

Skills

Communication Problem Solving Sales Project Management

Job Specifications

If you aspire to have client face-to-face interaction and enjoy the process of working with multiple stakeholders to see the clients’ vision, come to fruition, we have just the position for you! We’re hiring for an Account Executive on our Sales Team, reporting directly to our VP, Sales, Shawn Reid.

Job Title: Account Executive

Reports To: VP, Sales

Job Role: Account Executive

As a member of the corporate sales team, your role will incorporate a number of sales and project management responsibilities.

Some key functions of this role will be:

Act as a single point of contact for all client related communication and related activities including showroom tours, proposals, order placement, project management and deficiency resolution.
Coordinate resources and develop responses to all client inquiries
Work with aligned and ancillary manufacturers, as well as installers to obtain lead times, discounts and pricing for order quotes.
Provide administrative support to always ensure accuracy of orders and a positive customer experience.
Develop product specifications independently or with the design department to produce detailed, accurate and professional looking quotes and correspond with the customer in a timely manner.
Team liaison between client services and CAD as necessary, to expedite project completion and client deliverables
Site-manage installations and reconfigurations for specified clients
Ensure accurate and timely placement of orders, scheduling, installations, and completion of deficiencies are done to the client’s satisfaction
Complete site measurements and critical dimensions in advance of installation
Prepare and/or review CAD drawings to ensure accuracy and completeness
Participate in meetings with Sales, Design, and client representatives as necessary
Participate in final walk through and create deficiency list and propose remedies/solutions where possible and as required
Provide user instruction for all installed products
Participate and contribute in formulating client strategy
Participate in development of RFP responses
Actively solicit your own business and client network to expand our client base and increase team sales, as time permits

Minimum Qualifications:

2-3 years of experience with furniture related sales and/or installation experience is preferred.
Proven success in a fast-paced client focused role highlighting problem solving, and relationship management.
In depth knowledge of the Contract Furniture industry with preexisting relationships with open line manufacturers in the market (preferred).
Ability to manage competing priorities and execute several complex projects simultaneously.
Strong Spatial sense with the ability to relay layout and planning concepts to clients and designers.
Previous facilities management, project management and/or design experience is an asset.
Previous experience in Commercial or Residential design.

What We Offer:

Collaborative work environment
Hybrid work options
Growth and opportunity

The Collective welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the Company

The most meaningful workspaces are never just about the furniture inside them. They’re built on relationships—on the conversations, ideas, and collaboration that transform a spark of vision into a space that truly works. We are The Collective: your North American Teknion Platinum Partner in shaping workplaces that connect people and elevate performance. Whether it’s a single room or an entire campus, we show up with the responsiveness, expertise, and imagination to bring it all together. With three decades of experience, a d... Know more