Job Specifications
About Scrumconnect Consulting:
Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more.
Role Summary:
We are seeking a Google Data Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team.
Key Responsibilities:
Lead the development of performance measurement frameworks and meaningful KPIs.
Apply quantitative and qualitative data analysis to drive service improvement.
Work closely with stakeholders, user researchers, and service teams to deliver actionable insights.
Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences.
Interpret and analyse user data to guide service design and delivery decisions.
Support the collection, validation, preparation, and cleansing of data.
Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports.
Leverage BigQuery and Google Tag Manager for advanced data analysis, tracking, and reporting.
Ensure compliance with digital service standards and accessibility principles.
Essential Skills and Experience:
Demonstrated 5+ years of experience working within performance analysis or similar roles.
Strong technical capability in:
Microsoft Power BI
Microsoft Azure Data Services
Google Analytics, Google Tag Manager, BigQuery, Looker Studio
Statistical analysis, hypothesis testing, and significance evaluation
Experience in designing and implementing performance frameworks and KPIs.
Skilled in user-centred analysis, translating user research and behaviour into strategic insight.
Excellent communication skills with the ability to present complex data clearly.
Familiarity with data quality assurance and preparation best practices.
Desirable Skills:
Experience in public sector, internal services, or large-scale digital transformation.
Exposure to agile environments and iterative delivery.
Understanding of data privacy, security, and governance frameworks.
Diversity & InclusionÂ
At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
About the Company
Scrumconnect, an acclaimed consultancy firm, sets the gold standard in crafting sophisticated, user-centric software solutions underpinned by data-driven insights. Our robust software solutions have cast a global footprint, influencing over 50M individuals via 64 robust digital offerings. As trusted allies in public sector transformation, we've partnered with 20% of the top 75 Govt Services, yielding savings exceeding PS24 million for UK taxpayers.
Our mission is simple: transform public services into exceptional digital e...
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