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Smart IT Frame LLC

Business Analyst

On site

Houston, United states

Freelance

12-12-2025

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Skills

Jira Data Analysis SQL Test Stakeholder Management Decision-making Gap Analysis Confluence

Job Specifications

Key Responsibilities

1. Requirements Gathering & Analysis

Conduct stakeholder interviews, workshops, and surveys to understand business needs.
Translate business requirements into functional and technical specifications.
Create user stories, acceptance criteria, and detailed workflow diagrams.

2. Process Analysis & Optimization

Document As-Is and To-Be business processes.
Perform gap analysis to identify inefficiencies and propose optimized workflows.
Work with cross-functional teams to recommend process improvements.

3. Documentation

Prepare BRD, FRD, SRS, Use Cases, Wireframes, and Process Flow diagrams.
Maintain project documentation using tools like Confluence, JIRA, and MS Visio.

4. Project & Stakeholder Management

Serve as a liaison between business, product, technical, QA, and operations teams.
Facilitate requirement walkthroughs and solution design discussions.
Manage expectations, timelines, and dependencies with stakeholders.

5. Data & Reporting Support

Perform basic to intermediate data analysis using Excel/SQL.
Validate data trends and insights for business decision-making.
Support KPI tracking and dashboard requirements.

6. Testing & Deployment Support

Develop test cases and support QA during functional testing.
Coordinate and support UAT (User Acceptance Testing).
Validate solutions post-deployment to ensure requirement compliance.

About the Company

Smart IT Frame stands as a leading NMSDC-certified IT Solutions and Servicing company, founded in 2012 with headquarters in Somerset, New Jersey. Our commitment to promoting Diversity, Equality, and Inclusion (DEI) values is unwavering. With our expertise, we support client initiatives by offering innovative IT solutions and services to leading System Integrators in the private and public sectors. Specializing in a comprehensive range of end-to-end services, including Artificial Intelligence (AI), Machine Learning (ML), IT ... Know more