Job Specifications
The Regulatory Affairs Manager plays an essential role in growing talent in our business through collaboration and sharing best practices with the Product Team. You know how to be curious about opportunities and how to be real with feedback and support.
As a growing business, Lush needs people who can adapt and evolve to the needs of our business, analyze and respond to our business needs. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife
Reporting to the Head of Manufacturing, North America, the Regulatory Affairs Manager will undertake the following RESPONSIBILITIES:
Manages regulatory audits and submissions such as licenses, permits, and related documentation to Health Canada, U.S. FDA, and other regulatory agencies, including CFIA, CRA, CDPH, Natural Health Product applications (if applicable), according to current Agency requirements
Manages and provides growth and development opportunities to a diverse team responsible for supporting the business in regulatory compliance
Actively and addresses the team’s performance and co-creates action plans to build skills, improve engagement, while demonstrating empathy and considering individuals' perspectives
Oversees all product commercialization initiatives from a regulatory affairs perspective, including establishing/maintaining various product attributes, laboratory analysis, etc.
Manages the regulatory status of existing products (including labels and other related assets), and endeavours to minimize issues arising with regard to regulatory compliance in North American jurisdictions
Maintains current knowledge base of existing and emerging domestic and global regulatory trends, laws, and guidance documents
Collaborates cross-functionally and with counterparts to inform business decisions; plans/develops team objectives and strategies while continually evaluating and balancing responsibilities. Provides management and direction to the team in order to meet business product objectives
Collaborates with the Product & Legislative Assurance Manager and team on the implementation of Good Manufacturing Practices as needed across Canadian facilities
Collaborates with global counterparts to ensure all regulatory requirements are met for those serving North American customers, as needed
Provides support with the values and ethics initiatives of the business
Maintains positive and cooperative communication and relationships with all internal and external stakeholders, counterparts, and vendors
You bring the following QUALIFICATIONS:
Required:
Minimum of 7+ years industry experience with at least 3-5 years of management within the Regulatory Affairs functions of a Food/Cosmetic/Natural Health Product company
Extensive knowledge of operations in North American regulatory environments, gained through formal and informal training, interactions, research, and experience, as well as detailed knowledge of relevant guidelines and policy documents
Demonstrated leadership attributes
Ability to navigate stakeholder relationships while navigating regulatory requirements for new and unique cosmetic inventions
Strong communication skills, ability to promote learning and development; can have difficult conversations
Experience with change management processes, influencing, and negotiation
Adapts well and can manage stress in a fast-paced and changing work environment
Strong computer skills, including proficiency in commonly used software such as Microsoft Office and Google Suite
Preferred:
Experience with Quality Assurance and GMP programs
Familiarity with ingredients tariff classifications, cross-border shipping requirements
Bachelor’s Degree in a scientific discipline
Proven people leadership experience
Job Type: 6-month, full-time contract role. Hybrid role.
Job Location: Must be located in Toronto, Ontario or surrounding areas. This is a hybrid role with 3 days/week onsite.
Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.
We thank all interested applicants; however, only qualified candidates will be contacted.
We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
Base Salary Range: $97,000 CAD - $120,400 CAD
This salary range is based on an assessment of the local market and may vary depending on the successful candidate's location. This range is based on base salary and does not include additional bonus program and total rewards eligibility.
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About the Company
Founded in 1995 by six co-founders—Mark and Mo Constantine, Rowena Bird, Helen Ambrosen, Liz Bennett, and Paul Greeves—Lush began as a small cosmetics shop in Poole, Dorset, UK. Since then we have been pioneers in the beauty industry, committed to creating fresh, handmade products that are as kind to the planet as they are to your skin. We pride ourselves on using ethically sourced ingredients and developing cruelty-free, innovative products that challenge the status quo. Our dedication to environmental sustainability and et...
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