Home
Jobs
Infoplus Technologies UK Limited
Network Voice Administrator

Network Voice Administrator

Hybrid

Warwick, United kingdom

Senior

Freelance

09-12-2025

Share this job:

Score my CV

Job Specifications

Job Description:

Mandatory Skills: Network Voice Admin

Experience: 8-10 Years

This role requires a voice/telephony engineer with familiarity of supporting MS Teams Voice and Cisco Call Manager infrastructure and the provisioning of users and devices.

• Capable of configuring CISCO LAN switches for the purpose of configuring IPT services

• Understanding of IP networks, addressing systems, routing for the purpose of configuring IPT services

• Knowledge of various legacy circuit type such as PSTN, POTS, ISDN30, assignment of number ranges, and telco ordering processes

• Comprehensive understanding of SIP, SBC configuration and troubleshooting

• Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs.

• Understanding of MS Teams Phone Service, provisioning, and troubleshooting

• Capable of managing service requests and incidents through a Service Now resolver groups

• Experience managing telecom and network carriers/supplier delivery and SLAs

• Experience operating and troubleshooting call recording platforms such as Verint.

Preferred certifications:

• Cisco CCNP Collaboration

• Microsoft Certified Teams Voice / Collaboration Communications Systems Engineer

• ITIL Foundation

About the Company

Infoplus Technologies UK Limited is a global IT services company focusing on Enterprise solutions and integration services consulting (SAP/Oracle), MRO Master Data Management, software development, product solutions for education segment, and IT consulting services offering outsourcing solutions to enterprises worldwide. Since inception in 2000, Infoplus has focused on a principle to maximize output for its clients and partners through cost-savings, enhanced productivity and quality. Headquartered in the United Kingdom, we... Know more