Job Specifications
This is a remote position.
Overview
We are seeking a detail-oriented and proactive Junior Operations Analyst to support operational efficiency, data-driven decision-making, and process improvement across key business functions. This role is perfect for someone early in their operations or analytics career who enjoys solving problems, improving workflows, and supporting day-to-day business execution.
Key Responsibilities
Operational Analysis & Reporting
Collect, analyze, and interpret operational data to identify trends, bottlenecks, and opportunities
Prepare daily/weekly/monthly dashboards and reports for leadership
Track key performance indicators (KPIs) and flag variances
Support forecasting, capacity planning, and resource allocation analyses
Process Improvement
Assist in mapping workflows and documenting standard operating procedures (SOPs)
Identify inefficiencies and propose improvements to enhance productivity
Support implementation of new processes, tools, or automation initiatives
Help evaluate the effectiveness of operational changes over time
Cross-Functional Support
Collaborate with teams such as HR, Sales, Finance, Product, and Customer Success
Gather requirements, coordinate tasks, and support ongoing projects
Monitor operational activities to ensure alignment with company goals
Maintain communication between stakeholders and track follow-ups
Administrative & Systems Support
Maintain internal data systems, CRM, or project management tools
Assist in vendor coordination, procurement tasks, and inventory tracking (if applicable)
Support onboarding processes and maintain operational documentation
Help troubleshoot minor system or workflow issues
Qualifications
Education & Experience
Bachelor’s degree in Business, Operations Management, Data Analytics, Economics, or related field
0–2 years of experience in operations, business analysis, administration, or related functions
Skills
Strong analytical and problem-solving abilities
Proficiency with Excel/Google Sheets (pivot tables, charts, formulas)
Comfort with data analysis, reporting, and visualization tools
Strong communication skills (written and verbal)
Ability to multitask and prioritize in a fast-paced environment
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