Job Specifications
(Senior) Manager, Insights & Analytics - UK (m/f/x)
Type: Full-time / permanent
Location: Maidenhead OR Haywards Heath
The Opportunity
As the Manager, Insights & Analytics (I&A), you will play a strategic role in shaping commercial decision-making across the UK affiliate. Acting as a trusted partner to affiliate leadership and commercial teams, you will transform external and internal data into proactive, actionable insights to support execution and delivery of business outcomes. In this highly visible role, you will help define portfolio and brand strategies, identifying and assessing strategic opportunities, and connect strategy to results through robust measurement frameworks. You’ll collaborate closely with I&A Cluster team members, Centers of Excellence and global partners while ensuring that local needs, nuances, and opportunities are fully represented.
This is an ideal opportunity for a curious, analytical, and collaborative leader who thrives at the intersection of data, strategy, and commercial execution—and is eager to make a significant impact across a diverse and growing portfolio.
The Role:
Leadership & Affiliate Partnership
Serve as a core member of the Affiliate Leadership Team, representing I&A and championing data-driven decision-making across the portfolio
Partner with BU Heads, GM, and cross-functional teams to align insights, analytics, and investment decisions with strategic priorities.
Insights Generation & Market Understanding
Deliver integrated market, competitor, customer, and brand insights by partnering with local teams, I&A CoEs and translate findings into clear, actionable recommendations
Support primary and secondary Market Research in collaboration with relevant local stakeholders and Global CoE
Drive continuous improvement by introducing new data sources, methodologies, and analytics capabilities.
Forecasting & Scenario Planning
Develop portfolio forecasts in partnership with Finance, Market Access, and commercial teams.
Monitor performance vs. forecast, assess risks/opportunities, and support scenario modelling for strategic decision-making.
Dashboarding & Performance Reporting
Maintain and enhance core dashboards and performance reports for affiliate and global leadership.
Interpret KPIs, provide commentary, and ensure high-quality, accurate data delivery.
Manage external data sources and collaborate on scalable reporting platforms (e.g., Insights360).
Sales Force Effectiveness (SFE)
Support design, implementation, and continuous improvement of SFE frameworks and processes (segmentation, targeting, call planning).
Provide insights to optimize field force performance and ensure local needs are represented in global initiatives.
Incentive Compensation (IC)
Design, adapt, and manage local IC plans aligned with global frameworks.
Ensure accurate calculations, clear communication, and analysis of IC effectiveness.
Data Management & Operational Excellence
Oversee key data operations, customer data maintenance, and vendor coordination.
Apply strong project management to ensure timely, high-quality delivery and support enhancement initiatives.
Your Skills and Experience:
Education
Bachelor’s degree required (Pharmaceutical or Business-related field preferred).
Experience
5+ years of experience in business analysis & insights, marketing strategy, or commercial excellence within the pharmaceutical industry.
Experience with SFE/IC analytics and commercial analytics methodologies.
Prior involvement in forecasting, market research, dashboarding, or portfolio insights is strongly valued.
Advanced knowledge of Python preferred.
Knowledge, Skills & Attributes
Strong familiarity with pharmaceutical data sources (sales, market data, CRM, financial, events).
Advanced analytical, research, planning, forecasting, and project management capabilities.
High proficiency in Excel and PowerPoint.
Experience with data visualization tools (Tableau, Power BI) preferred; Python strongly preferred.
Excellent communication, stakeholder engagement, and presentation skills.
Strong attention to detail, customer centricity, and ability to manage multiple priorities.
Energetic, curious, resilient, and outcome-focused.
Willingness to travel approximately ~10%.
Reporting Relationships:
Reports to: Director, Insights & Analytics EUCAN
What we offer
A comprehensive and inclusive benefits package, including options for life insurance and retirement plans.
Two additional leave days for your personal wellbeing.
Find Diversity, Equality, and Inclusion at all sites and with every colleague. Come as you are.
Join us and make a difference in the lives of patients with rare diseases. Apply today!
About the Company
CSL is a leading global biopharma company with a dynamic portfolio of lifesaving medicines, including those that treat haemophilia and immune deficiencies, vaccines to prevent influenza, and therapies in iron deficiency, dialysis and nephrology. Since our start in 1916, we have been driven by our promise to save lives using the latest technologies. Today, CSL – including our businesses, CSL Behring, CSL Seqirus, and CSL Vifor – provides lifesaving products to patients in more than 100 countries and employs 29,000+ people. Ou...
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