Job Specifications
Innova Solutions is immediately hiring for a User Experience Researcher.
Position type: Fulltime-Contract
Duration: 24 months
Location: San Antonio, TX
As a User Experience Researcher, You Will
Provide research and support to the customer-facing designs including usability testing, interviews, website and mobile app analytics and other research methods.
Act as researcher Subject Matter Expert (SME) to inform the team's user centered design decisions for high visibility on-going projects
Create engaging reports of research results by using and updating our research templates.
Plan research activities along an agile process to stay ahead of development work, so that engineering and development decisions are informed by the user.
Summarize research results so that the actions needed to resolve the issues or take advantage of the revealed opportunities are clear and actionable.
Understand technical tradeoffs while maintaining ‘biases’ toward the user so that iterative improvements can be made over time.
Collaborating with designers, developers, analysts, product managers and tech leads to implementing solutions.
Synthesize data across different research activities to identify trends and patterns that can further reduce user pain points and optimize our work processes.
Participate in quarterly planning activities by contributing research results and patterns.
Remain current on user interface trends and programming techniques and suggest new tools and methods as necessary.
Assist with user acceptance testing and share expertise with other team members to grow their understanding of the importance of end users.
The Ideal Candidate Will Have
Deep experience with user research tools like UserTesting.com.
Experience conducting online usability tests and other user research methods to inform design decisions for desktop or/and mobile applications.
Experience working in an Agile/Scrum product development environment that is cross-functional and highly collaborative.
Experience conducting in-person research with users and stakeholders.
Experience identifying appropriate research methods.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Thank you!
Gangotri Chakraborty
(+1) 470-845-2815
gangotri.chakraborty@innovasolutions.com
Pay Range And Benefits
Pay Range*: $52.00 -$54.49 per hour
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions
Named One of America’s Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orie
About the Company
Founded in 1998 and headquartered in Atlanta (Duluth), Georgia, Innova Solutions along with its subsidiaries employs over 50,000 professionals worldwide and reports an annual revenue approaching $3.0B. Through global delivery centers across North America, Asia, and Europe, Innova Solutions delivers strategic technology and business transformation solutions to its clients, enabling them to operate as leaders within their fields. Whether it is onboarding a new service, embracing a new consumer device or rolling out a Business ...
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