Job Specifications
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What You Get To Do
Maintain oversight of all security operations across three parks and support operations
Direct a staff of approximately 150 employees; ensuring the professional development of leadership team
Oversee and educate others about workplace violence, travel security, emergency response and general security awareness
Direct ongoing threat assessments and investigate breaches or incidents, internal or external.
Lead emergency or crisis response with excellence as necessary
Partner with appropriate individuals to maintain effective controls over retail theft
Develop and ensure execution of security strategies
Closely monitor industry, regional and other trends and intelligence as well as discreet incidents, to ensure proper preparedness
Establish and maintain excellent, effective relationships with local law enforcement and regulatory agencies that may interact with SeaWorld security operations
Ensure effective policies and procedures are in place and maintained within a regularly changing business landscape, and according to company standards
Model and ensure very high level of service to both internal and external customers
Maintain ongoing communication with appropriate members of leadership to facilitate a very secure environment
Integrate appropriate security technology solutions
Effectively manage labor including: identifying needs, hiring, selection, training, scheduling, and retention
Create and maintain Department Standard Operating Procedures
Represent the park for court related matters
Oversee creation and implementation of training program for newly hired Security personnel
Effectively manage operating expenses
Perform other duties as assigned
What It Takes To Succeed
Must possess Bachelor’s Degree in related field or an equivalent combination of education and experience
Must have a minimum of 5 years related experience in a security leadership role
Must have demonstrated success in leading teams in high-exposure, public-facing, guest service environments
Demonstrates solid business acumen, to include budgeting, forecasting staffing needs and making high-level business decisions/recommendations in high pressure circumstances
Must have demonstrated success in managing a broad range of security and security-related elements
Must possess leadership/interpersonal skills necessary to establish and maintain a work environment conducive to positive morale, employee engagement, respect, open communication and teamwork
Must have experience in developing and implementing effective training programs; including written materials and presentation
Must have excellent oral and written communication skills as appropriate for audience
Must have a valid state driver’s license
Must be available to work weekdays, weekends, holidays, and work various hours, to include evenings and overnight shifts as needed
Previous Security experience in hospitality or previous law enforcement experience, including experience in a command leadership position- Desired
Previous experience interacting with members of the media- Desired
The Perks Of The Position
Paid Time Off
Complimentary Park Tickets and Passes
Park Discounts on Food and Merchandise
Medical, Dental, and Vision Insurance
401K Retirement plan
Voluntary Insurance
Life Insurance
Disability Benefits
Tuition Reimbursement
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan
EEO Employer
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
About the Company
SeaWorld Parks & Entertainment™ is a leading theme park and entertainment company providing experiences that matter and inspiring guests to protect animals and the wild wonders of our world. We are one of the world’s foremost zoological organizations and a global leader in animal husbandry, behavioral management, veterinary care and animal welfare. We also rescue and rehabilitate marine and terrestrial animals that are ill, injured, orphaned or abandoned, with the goal of returning them to the wild. The SeaWorld® and Busch G...
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