Job Specifications
This is a remote position, but we are currently only able to hire within the U.S.
Location: Remote (U.S.)
Reports to: VP of Product and Engineering
Compensation: Starting at $130,000+, commensurate with experience
Role Overview
We are seeking a highly experienced Salesforce Administrator with strong technical depth and a clear trajectory into Salesforce development. This role is ideal for someone operating at a senior administrative level who is either already proficient in development or actively growing into that capability.
This is not a junior or maintenance-only role. You will help design, build, and scale a Salesforce system that is central to how a complex, multi-entity business operates. The platform will support parent companies, multiple brands, hundreds (or thousands) of locations, shared marketing structures, and evolving ownership models.
You will partner closely with the COO—an avid Salesforce user with a strong operational mindset—to build a clean, intuitive, and highly functional Salesforce environment. The goal is a system that is used daily, trusted by the business, and designed to scale.
The role will begin with an approximate 70% Salesforce Administration / 30% Development and advanced automation split, evolving over time toward a 50/50 balance as the platform and technical needs grow.
Experience in franchising or multi-location businesses is a strong plus, but not required. What matters most is your ability to design systems that handle complex relationships, scale, and real operational use.
In addition, the right candidate will embody our company values:
WE LOVE NEW IDEAS - Curiosity is in our DNA
WE ARE IN IT TOGETHER - Be a person people count on
WE ARE PROBLEM SOLVERS - Thinking critically to bring solutions to the table
WE DO THE RIGHT THING - Make choices everyone can stand behind
What You’ll Own
Salesforce architecture, configuration, and long-term scalability
Data models supporting parent companies, brands, locations, and shared entities
Workflow automation that supports real-world operational complexity
Data quality, reporting accuracy, and governance
Integration touchpoints with finance, payments, and other core systems
Core Responsibilities
Salesforce Administration & Architecture
Own day-to-day Salesforce administration across Sales, Operations, and Client Services
Design and maintain custom objects, fields, and relationships to support:
Parent → Brand → Location hierarchies
Many-to-many relationships (e.g., locations, co-ops, ownership)
Manage users, roles, profiles, and permission sets
Build and maintain Lightning record pages, page layouts, and validation rules
Establish and enforce data standards, governance, and documentation
Manage sandboxes, testing, and release processes
Automation & Development
Design and build advanced Salesforce Flows (record-triggered, scheduled, and screen flows)
Implement approval workflows tied to budgets, thresholds, and multi-level governance
Develop Apex as needed for complex logic or integrations
Continuously evaluate and improve automation to reduce manual work
Evolve toward increased development ownership over time
Reporting & Insights
Build dashboards and reports that support leadership and operational teams
Enable clean reporting across complex hierarchies and shared entities
Partner with leadership to surface meaningful, actionable insights
Ensure reporting accuracy as data volume and complexity grow
Integrations & Systems
Support and improve integrations with accounting and finance systems (e.g., Sage Intacct)
Help plan and implement future payment integrations (e.g., Stripe or similar)
Define clear system boundaries and sources of truth
Troubleshoot data sync and workflow issues across systems
Document integration architecture and dependencies
Cross-Functional Partnership
Work closely with Sales, Operations, Finance, and Product teams
Translate business needs into scalable Salesforce solutions
Act as a trusted partner to leadership—balancing flexibility with long-term system health
What Success Looks Like
Salesforce is intuitive, trusted, and actively used
Complex relationships are clearly modeled and easy to report on
Teams move faster with fewer manual processes
Integrations are stable and well-governed
The platform scales without becoming brittle or overbuilt
Required Experience
5+ years of hands-on Salesforce administration experience
Advanced experience with:
Lightning Experience
Salesforce Flow
Custom objects and complex data models
Strong understanding of operational workflows and governance
Experience supporting a growing or complex organization
Preferred Experience
Salesforce development experience (Apex)
Experience with franchising, multi-location, or platform-based businesses
Experience integrating Salesforce with ERP or finance systems
Salesforce certifications (Admin, Advanced Admin, Platform App Builder, Developer)
Experience partnering directly with senior leadership
How You Work
Sys
About the Company
Location3 is the preferred digital partner of multi-location brands and franchise systems, delivering enterprise strategy with local activation. Founded in 1999, we focus on helping our partners optimize their own data and technology systems, drive brand awareness, increase units and customers, and maximize revenue potential through excellence in digital marketing. Our local marketing platform (LOCALACT) gives business owners the technology platform and support needed to advertise their businesses online, understand local ma...
Know more