Job Specifications
ServiceNow Developer (HRSD)
Location: Paris, France
Duration: 6 month rolling
Start Date: ASAP
Certification: CSA (CIS-HRSD preferred)
We are looking for an experienced ServiceNow Developer with a strong hands-on background in HR Service Delivery (HRSD) for a leading ServiceNow partner in Europe, working closely with a customer in the transportation industry. You will work closely with HR, business, and technical stakeholders to deliver scalable, secure, and automated HR solutions across the platform.
Responsibilities
Collaborate with HR, business, and technical stakeholders to gather and analyse requirements
Configure, develop, and enhance the ServiceNow HRSD Suite, including:
Build and optimise HR process automation for onboarding, offboarding, employee transitions, and document workflows
Develop and maintain solutions using Flow Designer, Workflow, Business Rules, Script Includes, UI Policies, and UI Actions
Implement and support integrations with 3rd-party HR systems (Workday, SAP SuccessFactors, Oracle HCM) using REST/SOAP APIs and MID Server
Create and maintain HR reports, dashboards, and Performance Analytics to support HR metrics and leadership insights
Ensure data security, privacy, and compliance (role-based access, GDPR, encryption) across HR data.
Provide technical and functional advisory on HRSD best practices and ServiceNow platform capabilities
Work in Agile/Scrum teams, contributing to sprint planning, grooming, delivery, and retrospectives
Requirements
Minimum 3+ years of hands-on experience with ServiceNow
Proven experience in ServiceNow HRSD (Case Management, Employee Service Center, Lifecycle Events, and Document Management)
Strong experience with HR process automation (onboarding, offboarding, employee transitions)
Strong scripting skills using JavaScript and Glide API (client and server-side)
Experience integrating ServiceNow with HRIS platforms such as Workday, SAP SuccessFactors, or Oracle HCM
Experience with Performance Analytics, custom reports, and dashboards
Strong understanding of security, role-based access, and GDPR/data privacy in HR systems
Experience working in Agile/Scrum environments
Strong English communication skills (B2–C1)
About the Company
Empiric is a global recruitment agency that specialises in technology and business transformation.
We connect the world's leading companies with industry-leading talent, offering contract, permanent, and project-based solutions from our six offices across 40 countries.
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