Job Specifications
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview:
We are looking for a seasoned and hands-on Senior Director of Cyber Threat Detection & Response to lead and evolve our global threat response capabilities. This is a player-coach role: you’ll provide strategic leadership and mentorship while also jumping into trenches when needed, whether it’s leading critical incident investigations, tuning detections, or diving into vulnerabilities.
This role reports to the Chief Information Security Officer and will guide the development and execution of proactive strategies to strengthen the 24x7 threat response functions, including security incident response, threat detection and monitoring, and threat intelligence. The ideal candidate brings a balance of executive presence with a deep technical foundation and a demonstrated track record of building and leading high-performing teams to elevate the organization's security posture.
Key Responsibilities:
Lead and mentor a global Threat Response team, fostering a culture of ownership, collaboration, and continuous improvement.
Act as a player coach by providing strategic direction while actively engaging in technical work such as incident response, and detection development.
Own and mature the end-to-end incident response process, including triage, investigation, containment, and recovery for incidents affecting the confidentiality, integrity, or availability of Diligent products, systems, and data.
Collaborate cross-functionally with IT, Product, Engineering, Legal, and Risk teams to manage incident communications and remediation efforts.
Drive continuous improvement of threat detection and monitoring capabilities through use case expansion, tuning, and threat intelligence integration.
Manage relationships with key technology vendors and MSSP/MDR partners, ensuring service quality, clear SLAs, and seamless coordination during incident response.
Define and report on operational and risk metrics (e.g., MTTD, MTTR, patch SLAs) to executive leadership.
Stay ahead of emerging threats and lead innovation in tools, processes, and team capabilities to evolve our threat response program.
Lead the integration of AI-driven tools and methodologies into the incident response lifecycle to enhance detection, triage, and resolution efficiency, while fostering a culture of continuous improvement and innovation in cybersecurity operations.
Qualifications:
10+ years in cybersecurity, with 5+ years leading Threat Response or Security Operations functions.
Proven experience as a player-coach: comfortable shifting from strategic leadership to hands-on technical involvement as needed.
Deep knowledge of incident response, threat hunting, vulnerability management, and security tooling.
Strong understanding of attacker TTPs and threat modeling frameworks (e.g., MITRE ATT&CK).
Experience with SIEM, SOAR, EDR, vulnerability scanners, and cloud-native security tooling.
Track record of successfully leading during high-pressure incidents.
Strong communication and executive stakeholder engagement skills.
Industry certifications such as CISSP, GIAC, CISM, or equivalent preferred.
Experience with cloud platforms (AWS, Azure, GCP) and container security.
What Diligent Offers You
Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growi
About the Company
Diligent created the modern governance movement. As the leading governance, risk and compliance (GRC) SaaS company, we serve 1 million users from over 25,000 customers around the globe. Our innovative platform gives leaders a connected view of governance, risk, compliance and ESG across their organization. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative peo...
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