Job Specifications
Requisition ID: 241684
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
This position (Director, Salesforce and Channel Performance Management Engineering) will be reporting to the Head of Engineering – Branch Technology within Canadian Banking Engineering will be end-to-end responsible for delivering the cutting-edge solution for our channel advisors and this role will be acting as a technology advisor for Salesforce platform. This position will have senior manager, engineering and other direct / indirect reports who will help in successful delivery of this initiative. This position will require working with multiple squads of business and technology teams to influence the outcome of the program.
Is this role right for you? In this role, you will:
Responsible for building, leading, and managing multiple engineering squads delivering salesforce solutions for Canadian Banking.
Responsible for ensuring development of aligned squad roadmaps in collaboration with technology and CB business line leaders.
Collaborate with business SMEs and technology teams to create platform roadmaps that align and assist in moving business strategies forward.
Define, lead and execute a cohesive strategy designed to limit technological debt and to effectively manage transition from legacy systems to modern technology platforms, maximizing operational efficiencies.
Responsible for assessing key software assets of the Bank to ensure assets are not at risk from technology obsolescence and plans for retirement, extension, reuse, or consolidation.
Engage with the engineering and design teams to help determine the best technical implementation methods as well as a reasonable implementation schedule to launch products on a regular basis.
Provide guidance to stakeholders to ensure prioritization is driven by business value.
Lead and drive a customer focused culture throughout the delivery teams to influence a client-centered design culture and to deepen relationships with business stakeholders and leverage broader bank relationships, systems, processes and knowledge.
Coach architects and foster the growth of the team into a high-performing Architecture delivery teams.
Participate in long-range strategy planning and manage policy development to address complex business issues.
Provide key technical support and guidance to RFPs (request for proposals) for vendor solutions.
Ensure Regulatory, Security and Privacy alignment considering such requirements as GDPR and PII requirements, at the global level.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, and using a coaching mindset and behaviors; communicating vison/values/business strategy; and, managing succession and development planning for the team.
Skills
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
Engineering degree in computer science related field and/or comparable work experience
15+ years’ experience in financial services technology and architecture, including a minimum of five years of leadership.
Experience of managing large (50+) Salesforce technology in financial industry is Mandatory
Possess strong leadership and collaboration skills, excellent oral and written communication proficiency and strong planning ability and management orientation. Strong and efficient in conflict management.
Excellent knowledge of data management and enterprise architecture disciplines, processes, and accompanying technology, as well as sound understanding of automated application controls and core IT processes (e.g. application development, change management, information security, computer operations, business continuity, cloud deployment and services), and related risks and controls.
Strong capability in performance management of advisors in the branch and other channels like contact centre.
Excellent interpersonal, communication and negotiation skills
Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management.
Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources.
Strong analytical, finance & accounting, data processing and problem-solving skills
Experience in a leadership role with application development, technical architecture, data, or delivery focus
Experience managing operating budgets and project budgets.
Strong project management skills, able to multi-task and manage concurrent projects.
Experience with vendor product assessment & selection, vendor management & negotiating contractual terms.
Proven ability to deliver platforms and capabilities and managing solutions through the lifecycle.
Significant experie
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