Job Specifications
Who is Blueprint?
We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.
What does Blueprint do?
Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.
Why Blueprint?
At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.
In This Role
In this role, you will act as a strategic Data Scientist focused on player experience and support insights. You will partner closely with Player Care, data engineering, and cross-functional stakeholders to analyze player support interactions, identify friction points, and translate findings into actionable recommendations. Your work will directly influence operational decisions, business metrics, and player experience improvements. You will also support analysis related to other out-of-game player touchpoints, ensuring insights connect back to in-game outcomes. Success in this role requires comfort working with large, messy datasets, strong analytical judgment, and the ability to clearly communicate insights to both technical and non-technical audiences.
Responsibilities
Partner with Player Care and data engineering teams to transform support and engagement data into actionable insights
Analyze player support interactions to identify trends, pain points, and opportunities to improve player experience
Develop and communicate data-driven recommendations that inform business and operational decisions
Evaluate the impact of programs and initiatives by tying out-of-game activities to in-game performance metrics
Collaborate with other data scientists to integrate player care findings into broader analytics and reporting efforts
Support analytics requests from Marketing and Consumer Products teams, including ROI analysis of out-of-game initiatives
Maintain and enhance dashboards in Power BI to enable stakeholder self-service and business understanding
Work with complex, high-volume, and high-dimensional datasets from multiple sources
Independently drive ambiguous projects involving incomplete or imperfect data
Clearly present insights through written summaries, visualizations, and stakeholder discussions
Required Qualifications
Minimum 5 years of experience in data analytics or data science roles
Strong experience performing analytical work and translating insights into business recommendations
Hands-on experience with SQL for data analysis
Experience with data modeling and statistical analysis
Proficiency in Python for data analysis
Experience building and maintaining dashboards using data visualization tools
Strong problem-solving skills and ability to work autonomously on open-ended problems
Excellent verbal, written, and visual communication skills
Ability to collaborate effectively in a fast-paced, cross-functional environment
Must be able to commit to a minimum of 18 months in the role
Preferred Qualifications
Experience with large-scale data platforms such as SparkSQL, Databricks, or similar technologies
Familiarity with PySpark or distributed data processing frameworks
Advanced experience with Power BI or similar enterprise reporting tools
Background in machine learning or predictive modeling
Experience analyzing customer support, player experience, or consumer interaction data
Interest in games or prior experience working within the gaming or entertainment industry
Ability to work onsite or locally within the Seattle area
Salary Range
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State,
About the Company
Blueprint is redefining the data solutions ecosystem. Headquartered in the greater Seattle area with employees across the US and Europe, Blueprint is a technology solutions firm that is committed to delivering an informed world. Focusing on customer experience and intelligent supply chain in manufacturing, retail, financial services and health and life sciences, we enable digital transformation by offering technology solutions that build digital culture, make employees more productive, improve satisfaction and increase reven...
Know more