Job Specifications
Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide.
We are looking for an Associate Project Manager to join Global-e and support the delivery of client integrations for small-sized merchants. This is an entry-level role designed for individuals early in their project management careers who are eager to build foundational skills in client communication, project coordination, and technical integration processes within a structured and supportive environment.
The Associate Project Manager is responsible for supporting the implementation of client projects following contract closure, managing a small portfolio of merchants (annual GMV under $300K). The role works closely with more senior Project Managers and cross-functional internal teams, following predefined processes and escalation paths to ensure successful, on-time delivery.
The Associate Project Manager serves as a guided point of contact between Global-e and the client, handling routine coordination, progress tracking, and communication while escalating risks, issues, and decisions as appropriate.
Requirements:
1+ years of experience in project coordination, project management, implementation, or a related B2B role.
Strong written and verbal English communication skills.
Demonstrated ability to engage with and reason about technical concepts; experience working with web technologies, eCommerce platforms, and system integrations is a strong advantage.
Highly organized with strong attention to detail and the ability to manage multiple tasks in parallel.
Comfortable working within structured processes and following defined guidelines.
Willingness to ask questions, learn from feedback, and escalate issues appropriately.
Strong interpersonal skills and a collaborative mindset.
Ability to work effectively with cross-functional and geographically distributed teams.
Flexibility to support project needs during critical delivery phases, as required.
Responsibilities:
Support client integration projects from engagement through launch, following established project plans, processes, and templates.
Manage a small number of simple integrations with limited internal touchpoints and well-defined technical requirements.
Act as a customer-facing point of contact in a guided and structured manner, with support from senior team members.
Coordinate and track project tasks across internal teams (e.g., Development, Product, Infrastructure, Integrations) using predefined workflows.
Monitor project timelines, deliverables, and dependencies, escalating risks or delays through established escalation paths.
Communicate project status, milestones, and next steps to clients and internal stakeholders.
Support issue identification and resolution, gaining hands-on experience in client issue handling and expectation management.
Maintain accurate project documentation and ensure alignment with Global-e delivery standards.
Compensation: 70k-80k
Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.
Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.
About the Company
Global-e (NASDAQ: GLBE) is the world's leading platform enabling and accelerating global, Direct-To-Consumer e-commerce. The chosen partner of over 1,400 brands and retailers across North America, EMEA and APAC, Global-e makes selling internationally as simple as selling domestically.
The company enables merchants to increase the conversion of international traffic into sales by offering online shoppers in over 200 destinations worldwide a seamless, localized shopping experience.
Global-e's end-to-end e-commerce solution...
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