Job Specifications
Your new company
Hays are proudly working with one of the UK's most recognisable brands to help them find a retail design manager. The role will play an integral part of the design and delivery of a new programme of luxury boutiques in central London that will have a high-end focus on customer experience.
The role will be based from London and Crawley, and the post holder will need proximity to both locations. Up to three days per week home-working is also offered.
Your new role
As a key member of the experience design team, the Retail Design Manager will be responsible for shaping the design strategy and delivery of the retail estate. This spans flagship stores and high-end concession locations. The role will provide creative leadership and retail design expertise that strengthens brand presence, customer engagement and commercial performance across physical retail touchpoints. The post-holder will oversee the end-to-end design process - from customer & operational insight and brief development through to concept, technical design, prototyping, landlord approvals, construction and final activation - ensuring every retail environment embodies the brand's principles, style and commercial aims.
What you'll need to succeed
Proven experience designing and delivering physical retail environments and experiential retail.Knowledge of retail operational considerations.
Strong understanding of end-to-end retail design development: concept design, detailed design packs, technical drawings, material specification, prototyping, FFE development, and signage/wayfinding.
Experience in managing and coordinating with retail construction partners, QS, architects, design agencies, M&E consultants, landlords and general contractors.
People management experience: managing agencies, internal teams, consultants and contractors.
Knowledge and a keen interest in consumer trends and innovation, such as offerings, products, ideas and innovations across industries, brands and technologies to inspire future retail concepts.
Exceptional communication and stakeholder relationship skills.
What you'll get in return
The role is offered on a 12-month fixed-term contract, but it will be subject to the organisation's standard employer and benefits package. Details of which can be provided upon request. Salary will be dependent on experience, in the region of £75,000.
Please enquire for a full job description.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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About the Company
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
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