Job Specifications
Are you an experienced Senior ServiceNow Developer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Senior ServiceNow Developer to work in San Diego, CA.
Position Summary: We are seeking an experienced Senior ServiceNow Developer with deep expertise in the overall platform, including integrations, to lead the design, development, and optimization of ServiceNow-based integration solutions. This role will own the end-to-end technical lifecycle for integrating ServiceNow with enterprise systems, third-party applications, APIs, and data services. The ideal candidate brings strong architectural judgment, hands-on development proficiency, and demonstrable experience enabling scalable, secure, and maintainable integrations in a complex enterprise environment.
Primary Responsibilities/Accountabilities:
Integration Architecture & Development
Design, develop, and maintain integrations between ServiceNow and enterprise systems using IntegrationHub, Flow Designer, Scripted REST APIs, MID Servers, web services (REST/SOAP), and message queues.
Lead the integration architecture for new capabilities, ensuring alignment with enterprise standards, security requirements, and governance models.
Develop reusable integration frameworks, patterns, and templates to accelerate future integrations.
Technical Delivery & Platform Engineering
Build and enhance Script Includes, Business Rules, Transform Maps, Import Sets, custom APIs, and data flows.
Support platform upgrades, runbook automation, and best-practice integration hardening.
Troubleshoot integration failures and performance issues; implement corrective and preventive solutions.
Collaboration & Stakeholder Management
Partner with cross-functional teams, including Enterprise Architecture, Security, HRIS, ITSM, ITOM, and external vendors, to define functional and technical integration requirements.
Serve as the subject-matter expert for API design, authentication models (OAuth, Basic Auth), and secure data exchange patterns.
Provide technical guidance to junior developers and participate in peer reviews.
Governance & Documentation
Create high-quality architectural diagrams, sequence flows, mapping documents, and operational documentation.
Ensure integrations adhere to compliance, privacy, data retention, and audit standards.
Contribute to ServiceNow governance models, coding standards, and CI/CD automation.
Qualifications:
6–10+ years of experience as a ServiceNow Developer, with at least 3+ years specialising in integrations.
Strong expertise with IntegrationHub, Flow Designer, Scripted REST APIs, MID Server orchestration, and web service integrations.
Proficiency in JavaScript, ServiceNow Glide API, and ServiceNow scoped application development.
Experience integrating ServiceNow with enterprise systems such as HRIS, ITSM tools, CRM systems, identity platforms, monitoring tools, or cloud platforms.
Strong understanding of authentication frameworks (OAuth 2.0, JWT, Mutual TLS).
Demonstrated ability to diagnose complex issues across distributed systems.
ServiceNow certifications preferred (CSA required; CIS for ITSM/HRSD/IntegrationHub highly preferred).
Preferred:
Experience with event-driven or asynchronous integrations (Webhooks, Kafka, MQ, or similar).
Hands-on experience with CMDB, discovery, and lifecycle management
Familiarity with Now Assist, Vertual Agent, and AI search
Experience in large-scale global environments with high availability and data integrity requirements.
Familiarity with DevOps practices such as Git, ATF, CI/CD pipelines, and automated deployment frameworks for ServiceNow.
Experience designing integrations in regulated industries or environments requiring strict security controls.
Strong analytical and architectural thinking.
Excellent communication and documentation abilities.
Ability to work independently while collaborating closely with technical and non-technical stakeholders.
Leadership mindset with a willingness to mentor and influence platform best practices.
About the Company
TALENT Software Services is a Service Disabled Veteran-Owned Small Business (SDVOSB) providing the best IT Consulting and Professional Services nationwide for over 35 years. We are one of the most trusted partners for delivery of Project, Data Management, Application, and Infrastructure Services, TALENT staffs technologies including Java, .NET, Project Management, Analytics, Architecture, and more.
Representation that counts: This is where top Twin Cities TALENT find their value in the local marketplace.
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