Job Specifications
POSITION: Coordinator, People and Culture
Rotation: Tuesday - Saturday; Sunday - Thursday; Monday-Friday
Non-unionized position
Group Benefits and RRSP
STARTING SALARY: $47,857.51 to $55,834.27
CLOSING DATE: 12:00 p.m. on February 9, 2026
STATUS: Existing Vacancies
SUMMARY
Shepherds of Good Hope is one of the largest not-for-profit organizations dedicated to meeting the needs of individuals experiencing homeless and vulnerably-housed individuals in the city of Ottawa. Many individuals who access our programs and services live with challenges related to trauma, mental health, and addictions. A leader in supportive housing and harm-reduction, Shepherds of Good Hope provides around-the-clock, comprehensive services to adults of all genders in multiple locations across the city. By offering innovative programs and services in a non-judgmental environment, we are creating a community for all through acceptance, compassion and care.
Reporting to the Senior Manager of People and Culture, the People and Culture Coordinator provides administrative and functional support in the areas of recruitment, onboarding, benefits and RRSP administration and general office support.
RESPONSIBILITIES
Recruitment (Staff & Volunteers)
Work with management team and the P&C team to determine staff and volunteer needs and prepare for staffing changes.
Support the talent acquisition process through the creation of job postings, screening processes, interview guides, and reference templates; will also participate in the execution of these tasks
Participate in various job/recruitment/volunteer fairs.
Training
Assist with coordinating monthly new employee orientation sessions.
Schedule staff for NVCI, First Aid, Food Handler, ASIST and other training programs.
Administration
Staff and volunteer status changes- new hires, change in full-time, part-time and casual statuses, and terminations. Including data entry into ADP and maintaining payroll notes and employee files.
Administers benefits and RRSP plans including enrolments, changes, and terminations.
Maintain HR information system records and develop and compile reports as required.
Respond to inquiries, prepare correspondence (letters of offer, termination and resignation; confirmation of employment, etc.) and maintain employee files.
QUALIFICATIONS
Post-secondary education in Human Resources, office administration or a related field
Minimum two (2) years of experience in a HR or similar role.
Demonstrated knowledge of general office and human resource administrative procedures.
Knowledge of the Employment Standards Act, Human Rights Code, WSIB requirements, and relevant legislation is an asset
Excellent verbal and written communication skills, time management and organizational skills.
Ability to work independently with minimal supervision.
Proficiency in Microsoft Office and database management skills. Proficiency with using computer, phone and other office equipment.
Bilingualism would be considered an asset
WORKING CONDITIONS
The regular working schedule is 8 hours, during normal business hours that are typically between 8am and 5pm. There is an expectation of flexibility in scheduling work around program needs that include working weekends, and on occasion, evenings. This could include meeting with employees who are on shift or attending work events. There is an expectation that the staff will manage their time accordingly and utilize flexible working hours where needed to make up for the times where exceptional hours may apply.
Shepherds of Good Hope is committed to fostering an inclusive, equitable, and accessible workplace where people feel respected, supported, and valued. We believe that diverse lived experiences, perspectives, and identities strengthen our organization and enhance our ability to serve our community.
We encourage applications from individuals who reflect the diversity of the communities we serve, including but not limited to people of all races, ethnicities, cultures, genders, gender identities and expressions, sexual orientations, abilities, ages, and socio-economic backgrounds.
We are committed to providing an accessible and barrier-free recruitment process. Accommodations are available at any stage of the hiring process upon request, and all information shared will be kept confidential.
About the Company
Since 1983, Shepherds of Good Hope has been making our community a better place for all. From our humble beginnings as a soup kitchen in the basement of St. Brigid’s Church, to today, as a leader in shelter services and supportive housing with nine locations across Ottawa. Our programs and services help the poor, the marginalized, and the homeless in our community by following a harm reduction model. We meet people where they are, because that's where we are needed most. We know that every person has their own story and uniq...
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