Skills

Communication Leadership Negotiation Training

Job Specifications

Retail Operations Manager | Europe

Location: Paris | Full Time Hybrid

Reporting too: Head of Retail Operations

Financial package: Competitive salary and benefits

Our client, a leading global luxury maison, is seeking a Retail Operations Manager to oversee operations across Europe. This pivotal role will ensure operational excellence and support the continued growth of the retail network.

The Role

The Retail Operations Manager will take full ownership of operational activities across the region, including maintenance, health & safety, budget management, compliance, stock management and project delivery. You will also support major retail initiatives such as new openings, refurbishments and pop ups. As a key people leader, you will drive and motivate the team based in Paris and London, ensuring alignment and consistency across markets.

Key Responsibilities

Ensure smooth day to day operations across European retail network
Manage budgets and implement cost saving measures where possible
Oversee store maintenance and health & safety compliance in line with regulations
Build strong partnerships with internal stakeholders and external suppliers
Lead onboarding, training and development of the retail operations team
Project manage retail initiatives including openings, refurbishments and pop ups
Perform regular audits and support stock and inventory KPIs

What We’re Looking For

Proven experience in luxury retail operations
Strong leadership skills with the ability to manage across multiple locations
Solutions oriented, proactive and able to manage competing priorities
Solid knowledge of European health & safety regulations
Excellent communication, negotiation and influencing skills
Fluent English required, French strongly preferred; additional languages advantageous
Willingness to travel within Europe

Why Apply?

This is a rare opportunity to join an international luxury maison in a high visibility role, shaping the operational excellence of its European retail business.

Please note: due to the high volume of interest, we will only be able to respond to applicants whose experience closely matches the requirements outlined above.

About the Company

At MŌDUM, we're dedicated to elevating your business through a partnership that offers tailored and effective talent acquisition solutions. By deeply understanding the unique needs of your brand and leveraging our decades of experience, we strive to set you apart. SERVICES RETAIL WHOLESALE MARKETING DIGITAL & COMUNICATIONS PEOPLE & TALENT FINANCE MŌDUM provides both retained and exclusive recruitment collaborations across these specialities, complemented by market intelligence insights. Additionally, our sister business, Pro... Know more

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