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Senior Web Functional Analyst – Omnichannel Platforms (Life Sciences)

Senior Web Functional Analyst – Omnichannel Platforms (Life Sciences)

On site

Braine-l’alleud, Belgium

Senior

Freelance

13-01-2026

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Skills

Decision-making CRM Organization node.js Marketing Agile

Job Specifications

You will work within a Digital Technology (IT) organization supporting commercial activities through web-based omnichannel platforms in a regulated life sciences environment.

Your role is to act as the functional and technical interface between business stakeholders and delivery teams, translating business needs into specifications that can be executed at scale.

You contribute to global, reusable web frameworks used across multiple countries, balancing local needs with global platform standards.

Your responsibilities include

Collecting, analysing, and constructively challenging business requirements from local affiliates and regional or global teams.
Leading workshops and clarification sessions to drive shared understanding and decision-making.
Translating business needs into clear functional and technical specifications directly usable by development teams.
Coordinating closely with architects, front-end and back-end developers, and engineers.
Participating in Agile / SAFe ceremonies, including refinement, planning, grooming, and PI sessions.
Supporting prioritisation decisions based on business value, feasibility, and delivery impact.
Supporting the delivery phase by clarifying functional questions, validating increments, and preparing handover to development teams.
Contributing to the creation, improvement, and reuse of web components across multiple markets.
Supporting both localisation of existing websites and the development of new components for more complex use cases.
Ensuring solutions align with global frameworks, integration standards, and regulatory constraints.
Acting as a key interface between business and IT in an omnichannel environment spanning web, CRM, and marketing automation.

What are we looking for?

You have proven experience as a Web Functional Analyst in complex digital environments.
You have experience working in commercial, omnichannel, or digital transformation contexts.
You have a strong technical background and can produce specifications and deliverables directly usable by developers.
You have hands-on experience with web architectures and CMS ecosystems, including headless CMS setups.
You understand micro-services-based architectures and their impact on web platforms.
You are able to translate between business and technical stakeholders and challenge requirements constructively.
You have experience working in regulated environments or can demonstrate the ability to adapt quickly to regulatory constraints.
You communicate fluently and professionally in English.

Nice-to-Have

Experience in pharmaceutical, medical, or financial sectors.
Hands-on experience with Contentful or similar headless CMS platforms.
Technical exposure to Node.js in headless front-end setups.
Experience with Vercel or similar deployment platforms.
Experience working in international, multi-country delivery contexts.
Familiarity with CRM, marketing automation, and omnichannel ecosystems.
Experience with SAFe or formal Agile frameworks, including certifications.

What do we offer?

Location: Belgium (Hybrid)

Onsite presence: 1 day per week

Contract: Freelance or Permanent

Start date: ASAP (ideally within one month)

Initial duration: 6 months

About the Company

Pauwels Consulting is a Belgian consultancy firm with more than 1500 experts in engineering, life sciences and IT. We staff, manage and execute projects for leading organizations in Belgium, France, The Netherlands and beyond. Experts in Engineering, Life Sciences and IT Our Engineering team helps organizations in the (petro)chemical, civil engineering, industrial production, energy and transport businesses with the design, supervision, support and execution of long-term projects. We are particularly active in the fields o... Know more