Skills

ServiceNow Analytics E-commerce

Job Specifications

Why join us?

BlupaceTech is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics , Field services and more. We are passionate about developing innovative technology solutions that make a difference. We have the expertise and experience to provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany and Belgium.

Where you’ll be working:

It is a London based contractual opportunity across different location
VIP support -L3 Level
Required Exp. -10+yrs
Work location -London
Tenure -6 months
No Sponsorship provided for this role.

Position Responsibilities and Functions

We're specifically looking for individuals with extensive Desktop Support experience, particularly at the L3 level, with a knack for handling white glove services. These resources should meet the following executive-level support expectations:

- Capable of providing both onsite and remote support for AV setups, mobile devices, and specialized applications like Reuters, ensuring seamless executive workflows.

- Proactively resolve issues using tools such as ServiceNow, GenAI bots, and predictive diagnostics.

- Deliver tailored, empathetic support based on executive user needs.

- They should be prepared for urgent escalations, including advanced troubleshooting and fast vendor coordination.

The candidates should be able to commute within a reasonable time and have a proven track record of handling executive-level support.

The Package

We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit. We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.

About the Company

Blupace Tech is a leading provider of technology solutions, with over 20 years of proven experience in driving digital transformation for global enterprises. We blend strategic insight with technical expertise to deliver scalable, intelligent, and future-ready IT solutions tailored to meet diverse business requirements. Our core competencies span multiple domains, enabling clients to stay agile, secure, and competitive in an ever-evolving digital environment. At Blupace Tech, we are driven by a commitment to innovation, ... Know more