Skills

Communication Sales

Job Specifications

We’re making security suck less for developers.

Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.

We’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.

Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.

We’re looking for our first Head of Account Management to scale and professionalize our post-sales motion. As our customer base grows fast, Account Management is shifting from reactive renewals to proactive retention and expansion. You will own this transition end-to-end. This role is both strategic and hands-on. You build structure, coach the team, and make sure renewals and expansions are predictable, well-run, and data-driven.

Responsibilities

Own the Account Management function across all segments

Define account segmentation, portfolio size, and operating cadence

Run renewal and expansion forecasting and deal reviews

Build and maintain renewal and expansion playbooks

Coach Account Managers through call shadowing and feedback

Own retention, churn, and expansion metrics and reporting

Senior profile with experience leading Account Management or Customer Success teams

Strong commercial mindset with ownership of renewals and expansion

Experience in B2B SaaS, preferably with technical or developer-focused products

Comfortable building structure and process from scratch

Hands-on coach with clear communication

Fluent in English

What you can expect:

High-impact position in a fast-growing company.

Fast growth of responsibility.

Competitive salary package.

A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details).

Flexibility in working hours.

You will be recruited based on competencies. The qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or disability.

About the Company

Aikido is the get-it-done security platform for developers. Aikido centralizes all necessary code and cloud security scanners in one place. Created by pragmatic engineers, we put open-source solutions and the developer experience first in what we build and how we build it. We focus on finding what matters, so you aren’t bothered by what doesn’t. Win customers, grow up-market, and ace compliance. Aikido makes security simple for SMEs and doable for developers without industry jargon, red tape, and frankly, BS. Know more