cover image
Harris Global

Senior Product Manager

On site

Central london, United kingdom

Senior

Full Time

04-02-2026

Share this job:

Skills

Leadership Salesforce Change Management Product Management Product vision CRM Marketing Analytics

Job Specifications

We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels.
Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience
Key Responsibilities
Lead the CRM product strategy, roadmap and continuous improvement plan
Manage global rollouts, new releases, integrations and platform optimisation
Build a single customer view through strong data integrity and governance
Deliver advanced dashboards, reporting and conversion performance tracking
Partner with marketing automation and digital teams to enhance engagement
Manage external vendors, budgets and business case delivery
Coach and develop a CRM product team and support regional adoption
About You
Significant experience in CRM product management and Salesforce delivery
Strong understanding of customer engagement, marketing automation and analytics
Proven track record delivering large scale, multi region CRM programmes
Confident communicator with excellent stakeholder and change management skills
Data driven, strategic and focused on measurable ROI and outcomes
If you're passionate about Salesforce CRM product leadership and want to make a global impact, we'd love to hear from you. Apply now!

About the Company

Harris Global are an award-winning Recruitment Consultancy specialising across IT and Business Change. For over 12 years we have been partnering with many of the UK's well known organisations, FTSE listed companies and Tech Start-Up's, helping to grow their Technology and Change teams with the best contract and permanent talent. Our recruiters are highly trained specialists within their sector ensuring they understand the needs of both clients and candidates. We believe strong relationships create better results so we ta... Know more