Skills

Monitoring Data collection Training Machine Learning Marketing

Job Specifications

Role: AI Product Manager

Location: Toronto Canada (Hybrid) –

Role Summary

The Marketing Technology AI Product Manager supports the development, launch, and improvement of marketing AI-powered features and products. This role blends product execution with foundational knowledge of AI and machine learning.

Key Responsibilities

1. Foundational Product Responsibilities:

• Assist in defining product requirements for AI features.

• Help gather and synthesize user insights to guide problem definition.

• Own the creation of PRDs, user stories and acceptance criteria.

• Support vendor tool assessment to understand if a new vendor meets business requirements

• Participate and help to lead backlog grooming, sprint planning, daily standups, and cross-team reviews.

• Help maintain the AI product backlog, ensuring tasks are clearly defined and prioritized.

• Monitor progress toward milestones and flag risks or dependencies.

• Support documentation, release notes, and launch readiness planning.

2. Cross-Functional Collaboration

• Work closely with marketing, engineering and designers to support product development.

• Support data collection, and evaluation cycles.

3. Data & Model Understanding (Foundational)

• Have a working understanding of machine learning concepts (accuracy, training data, model behavior).

• Assist in tracking basic AI performance metrics.

4. User Feedback & Quality Monitoring

• Gather user input to understand how AI features are performing.

• Help identify issues related to accuracy, hallucinations, latency, or UX friction.

• Assist in coordinating bug triage and feature improvements.

5. Responsible AI Awareness

• Support compliance with responsible AI principles such as fairness, transparency, and data privacy.

• Escalate concerns when model outputs appear biased or misleading.

About the Company

"Empowering Technology Services” Founded in 2003, we are in our 22th year of structured growth. We are a talent-driven talent acquisition company providing individual consultants, project teams, and strategic outsourcing services to clients in various industries. E-Solutions is a certified minority-owned staffing firm spearheaded by industry experts. We offer award-winning solutions for the Global Talent Cloud. Our services include: • Workforce Solutions • Cloud Solutions • Salesforce Practices • Global Payrolling • MSP/V... Know more