Job Specifications
Title: ServiceNow Project Manager
Location: Plano, TX (Hybrid 3 days/week onsite)
Duration: 1 Year (with potential to extend upto 3 years)
Must have prior experience working in banking industry
JOB DESCRIPTION:
Project Manager will manage the project/program and is responsible for end-to-end management and delivery of a large complexity program across multiple departments across global technology aligned to Core Technology Infrastructure.
Manages, leads, and directs the work efforts of resources that are functionally aligned as part of the program/project.
Responsible for the end-to-end integration of various work streams to deliver the intended program/project solution.
Resource will manage and lead program/project execution, integration and implementation and ensure all applicable change requirements are satisfied.
Acts as the primary point of contact and integration for the program/project.
Requires a broad technical background direct knowledge of ServiceNow.
PRIMARY RESPONSIBILITIES:
· Fully accountable for engaging the appropriate partners across multiple LOB and Enterprise partner organizations to drive the work and to deliver against expected outcomes and timelines.
· Provide thought leadership, customer focus, and end-to-end business process knowledge to deliver transformative results.
· Interacting with all levels of the organization to support the development and delivery or the project/program.
· Facilitates review of current state analysis, connecting information to other projects/work streams
· Translates scope and objectives into project requirement, project tactical and strategic objectives, and action plans.
· Responsible for the development of documentation, presentation materials, status updates, reporting on project/program accomplishments, escalations, and plans.
· Comfortable developing projects/programs from the ground up and proposing execution strategies.
· Responsible for monitoring routines & controls to gauge project/program health.
· Responsible for ensuring projects are executed in accordance with the Enterprise Change Management Policy and Standards.
· Responsible for finances and engaging external teams timely.
· Manage Program/Project Scope, Timeline and Budget/Expenses; Obtain and align resources to key program/project roles.
· Define and document program/project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
· Develop full-scale project plans and associated communication documents.
· Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion
· Set and continually manage program/project expectations with team members and other stakeholders.
· Identify and manage program/project dependencies and critical path.
· Plan and schedule program/project timelines and milestones using appropriate tools.
· Develop and deliver progress reports, proposals, requirements documentation, and presentations.
· Problem Solving & Communications Skills, including significant experience facilitating communication among technologists, technology managers, and non-technology managers.
· Work with Product Manager and Product Owners in creation of INITIATIVE based Program/Project objective deliverables in JIRA.
· Own, assist and or work with Release train Engineer (RTE) and Scrum Masters to facilitate and run PI Planning sessions as well as the daily scrum sessions.
· Ensure that the Scrum cadences/ceremonies are met as needed to meet the project objectives.
· Work with Product Owners and Teams to track and understand status of Epics/Features and Stories to be able to roll up the status to Program / Project objective-based deliverables in JIRA.
· Understands the alignment and mapping of INITIATIVE deliverables to Value streams in a Portfolio.
· Provides a rollup view of INITIATIVE Program/Project/Risk SIAI, MRA, RIAI, Objective deliverable reports in the form of Power points, JIRA Dashboards, Portfolio Plans, JIRA Align, Agile View or any other format based on the pulse of the customer and their needs.
· Accountable for working and obtaining timely change evidence from Tech owners and other stakeholders to meet Enterprise Change standard compliance for all material and base initiative funded projects.
· Be well versed in Niche technologies (e.g., ServiceNow SPM)
About the Company
Genesis10 is an award-winning staffing firm that helps clients and individual job seekers achieve their goals.
We offer customized talent solutions for our clients, including junior and senior resources to fill technical or functional roles working on-site or remote. We provide career opportunities for consultants in an array of models, including contract, contract-to-hire and permanent placement. Our services include:
Staffing
Talent Creation, Reskilling and Upskilling
Digital Consulting
Flexible Workforce Solutions ...
Know more