Job Specifications
Our Story & Purpose
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!
Your Role In Supporting Our Members
As a Quality Engineering Lead (QE Lead), you will play a senior technical and leadership role responsible for ensuring the quality, reliability, and performance of throughout their lifecycle. This position blends hands-on testing expertise, automation strategy, and team leadership to drive a culture of quality across development teams. We’re looking for a seasoned leader with deep technical expertise, strong leadership skills, and a passion for driving quality at scale.
This is a Full-time, Permanent role based at Vancity head office. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.
How You'll Make An Impact:
Quality Strategy & Planning
Defining and implementing the overall test strategy, governance model, and quality framework for projects and programs
Collaborating with product and engineering leaders to align quality objectives with business goals
Developing and managing master test plans, test schedules, and resource plans across multiple parallel workstreams
Establishing metrics and KPIs (e.g., defect density, automation coverage, test cycle time)
Generating and presenting detailed reports on testing activities, quality metrics, and project status to stakeholders
Team Leadership
Leading, mentoring, and coaching QA/QE engineers in automation, performance, and exploratory testing
Conducting code and test reviews to maintain high standards
Identifying potential risks and implementing mitigation strategies to minimize impact on product quality
Fostering a “shift-left” testing culture by encouraging early involvement in the SDLC
Automation & Tools
Working closely with the Automation team to enhance, develop, and execute a robust automated testing suite that supports overall QA goals
Integrating testing into CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI)
Supporting the Evaluation and implement tools for API testing, performance testing, and monitoring
Quality Advocacy
Partnering with developers to promote testability and maintainability
Collaborating with DevOps and release engineering to ensure smooth deployments
Leading root cause analyses for production issues and implementing preventive measures
Hands-On Testing
Designing and executing test plans for complex features or systems
Identifying, documenting, and tracking defects, and working with development teams to resolve them
Conducting performance, security, and regression testing where needed
What You’ll Bring To The Team
10+ years of experience in quality engineering, software testing, or a related field within the financial industry
Minimum 3+ years of prior experience in a leadership or managerial role. Strong leadership and team management skills to guide and motivate a team of quality engineers
Bachelor’s degree in Computer Science, Engineering, or a related field
Technical Expertise: Strong background in test automation, scripting (Python, JavaScript, Java), and CI/CD; experience with pipelines and tools such as Jenkins or GitLab
Testing Frameworks: Hands-on experience with modern tools like Cypress, Playwright, TestNG, or Postman
Cloud & DevOps: Familiarity with AWS or Azure, containers (Docker/Kubernetes), and infrastructure testing
Analytical Mindset: Data-driven approach to measuring and improving quality; ability to measure effectiveness through audits, retrospectives, and improvement plans
Strong analytical, problem-solving, and communication skills to identify issues, analyze data, and develop effective solutions with the ability to convey complex messages clearly
You’ll Thrive Here If You Are
Collaborative – Building strong relationships and working effectively across teams
Analytical – Using data and metrics to guide decisions and improve processes
Innovative – Embracing new tools and approaches to enhance quality and efficiency
Leadership-focused – Inspiring and mentoring others to achieve excellence
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
What You’ll Earn
This role
About the Company
Vancity is a credit union committed to a clean and fair world. With 54 branches in Metro Vancouver, the Fraser Valley, Victoria, Squamish, and Alert Bay, we serve more 550,000 member-owners and their communities in the Coast Salish and Kwakwaka'wakw territories.
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