Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Join Team Amex and let's lead the way together.
To deliver on the Global Commercial Services (GCS) vision of being essential to our customers businesses every day we continuously push the innovation agenda to deliver new products and services across the organization. The Executive Administrative Assistant is a critical member of the GCS and Enterprise Solutions who provides organizational support and ensures that the team’s logistical needs are met, and helps to promote a positive atmosphere and work culture. If you are a highly pro-active individual with strong organization and interpersonal skills, and who thrives in a dynamic and fast-paced environment, we strongly encourage you to apply for this role. The successful candidate will be responsible for day-to-day administrative support for the VP, Middle Market Digital Experience including calendar, travel, and expense management. In addition, they will support each of the VP's teams on personnel-related tasks including onboarding and offboarding of colleagues, supply management, and other ad-hoc projects such as colleague engagement. The successful candidate would be responsible handling day to day administrative needs of the 3 Executive members of the Middle Market Digital Experience team.
Key responsibilities:
Organize and maintain complex calendars for Vice Presidents using a high level of tact, prioritization, influencing skills, and integrity, including scheduling across multiple time zones
Coordinating and leading all aspects of internal meetings, including reserving space, audio and visual setup, catering, and production of meeting materials when applicable
Planning and hosting of VP site visits/team events, including travel arrangements, conference room reservations, catering/restaurant reservations, and team building activities
Supporting the on-boarding and off-boarding of colleagues, including coordinating first/final days, and arranging for workspace, laptops, phones, Corporate Cards, office supplies, and all HR administration
Owning the procurement process for laptops, phone, and office supplies
Prepare, reconcile, and process expense reports and invoices in line with company requirements using Concur, and review direct report expenses routed for VP approval
Maintaining headcount reporting, organizational charts, and department distribution lists
Handling travel arrangements including air, hotel, transfers, and agendas
Supporting department finances and report requests
Partner closely with the Executive Assistant and the Chief of Staff team to ensure coordination, share updates, and support broader team processes
Build and maintain strong working relationships with Executive Assistants and enterprise partners across all band levels
Minimum Qualifications:
Excellent organizational skills with attention to detail and ability to handle confidential information with discretion
Strong interpersonal and networking skills to build and maintain high-impact relationships across all areas of the organization
Desire to understand the goals of the team and the relative importance of various partners and what they do
Strong work ethic, highly self-motivated, and understands the need to be a teammate
Demonstrated ability to remain calm under pressure and be flexible when faced with changing/conflicting priorities
Proficient in Microsoft Outlook, Excel, Word, PowerPoint, Concur, Ariba Buyer and other administrative platforms
Preferred Qualifications:
Bachelor’s degree
Salary Range: $31.49 to $49.28 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption