Job Specifications
About Us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About The Role
INTRO
Orange Cyber defense is seeking a highly motivated, customer-oriented, Mid-Level Network Security Engineer to join our team. The engineer will act as a subject matter expert for the customer’s firewall/VPN/loadbalancer and other network related technologies
The Security engineer will be part of AME security operations team under the Cyber Support Unit (dedicated to OCD related activities)
The Mid-Level SOC security engineer is a supportive role for the SOC team leader and GOPS co-workers and remains heavily involved in service delivery tasks and activities. The role of the Mid-level SOC network security engineer is among other things to be responsible to detect, prevent and resolve security threats to our Customers IT environments from network security perspective.
Reporting to the Country SOC Manager or Team lead in the respective countries and working closely with GOPS colleagues and customers to ensure the delivery of SOC services.
Main Accountabilities
Creation of technically detailed reports on firewall block lists, device status, change management, hardware/software upgrades, and other areas
Analyze and evaluate anomalous network and system activity
Assist in troubleshooting and problem solving a wide variety of client network related issues
Continuously work proactively to identify and make improvements to the Customers security posture and enhance the services accordingly by improving technology, processes, instructions, and guidelines.
Follow up on improvements and technologies.
Closely adhere to mandated business plans, results, annual goals and authorization rules. (SOPs) Main activities
The person will follow up delivery accordingly and make sure that the technical services and products/configurations deliver high quality and a continuous proactive work to enhance the Customers security posture.
Some Of The Responsibilities Are
Provide recommendation and advice to other SOC members if needed.
Continuously look for optimal ways of dealing with customer and services to deliver quality and value.
Act in a professional manner and lead as a role model both with external and internal customers.
Troubleshoot, diagnose and resolve network related technical incidents.
Advise and recommend on security related managed services technologies.
Implement specific network solutions to support server requirements to include load-balancing, VPN's, firewall contexts, Traffic Shaping, IP Security (IPSec), IP Encryption, and network address translation (NAT) where appropriate
Build, configure and test new managed hardware/virtual devices.
Co-ordinate the deployment of managed hardware/virtual devices with customers and internal stakeholders.
Efficiently react to incidents, changes and problem handling with a professional and customer focused mindset.
Constantly keep up to date about customers, technologies and processes.
Understands the deliverables of the provided services for all customers.
Can quickly and superiorly react when faced with unplanned situations.
Possesses very good analytical abilities can find efficient strategies to solve challenges fast and efficient.
Able to adhere to Key performance drivers: Overall solution efficiency for the teams, Solution rate, SLA breaches.
Required Qualifications
About you
Minimum 5-7 years of experience in network security position giving support and/or performing installations of networking/security environments with proven working experience in networking security administration/support/configuration.
To include: Minimum of 3-5 years of experience with managing enterprise firewall and VPN solutions
Ability to communicate clearly in English, verbally and in writing at all levels.
Hold at least 1 current certificate in the following areas :
Cisco certified: CCNA (Security, Routing & Switching) or CCNP (Security, Routing & Switching)
Checkpoint, Palo Alto or Fortinet certified
Proven track record with any of the following, Cisco ASA, Fortinet, PaloAlto, Checkpoint, technologies.
F5 and Azure Certification is a plus
Experience using network troubleshooting tools such as Wireshark, Tcpdump, or NetFlow to analyze and optimize network traffic.
Solid experience in an IT service role, where you have been required to support and troubleshoot network security environments.
Ability to work as part of a team or independently with minimal supervision.
Be comfortable in
About the Company
At Orange Business, our ambition is to become the leading European Network and Digital Integrator by leveraging our proven expertise in next-generation connectivity solutions, the cloud and cybersecurity.
Our 30,000 women and men are present in 65 countries, where every voice counts. Together, we are driven by the same determination and the same team spirit, to build the digital solutions of today and tomorrow and create a positive impact for our customers, for their employees and for the planet.
We offer exciting opport...
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