Job Specifications
Job Title: Technical Business Analyst
Location: Jackson, MI (Hybrid)
Duration: 12+ Months Contract
Local to Jackson, MI
Position Overview
We are seeking a Technical Business Analyst to support complex technology initiatives within a hybrid environment based in Jackson, Michigan. This role focuses on bridging business needs and technical solutions across cloud-based and integration-driven platforms. The ideal candidate brings strong business analysis expertise along with hands-on experience supporting Azure services, system integrations, and DevOps-enabled environments.
Key Responsibilities
Lead business analysis activities across complex technology initiatives, ensuring alignment between business requirements and technical solutions.
Gather, document, validate, and manage business and functional requirements through interviews, workshops, and analysis sessions.
Perform detailed process analysis, workflow mapping, and gap assessments to support solution design and optimization.
Participate in functional and technical design discussions, ensuring accurate translation of requirements into technical specifications.
Create, interpret, and analyze ad-hoc reports to support operational and project decision-making.
Support escalation and resolution of project risks, issues, and system defects, providing clear documentation and actionable recommendations.
Analyze and correct system data as needed to maintain data integrity and operational continuity.
Collaborate with cross-functional teams, leading discussions and guiding stakeholders through complex technical and business topics.
Work closely with development and infrastructure teams supporting solutions built on Azure App Services, Logic Apps, Service Bus, Function Apps, APIM, and related cloud components.
Assist in troubleshooting and root-cause analysis using Azure Application Insights and other diagnostic tools.
Support system monitoring and performance visibility by maintaining and enhancing SolarWinds dashboards, alerts, and configurations.
Contribute to deployment planning and environment readiness across Development, QA, Staging, and Production environments.
Ensure alignment with CI/CD and DevOps practices, collaborating with teams using Azure DevOps, Git, and automated pipelines.
Provide leadership, mentorship, and independent problem-solving support to project teams and stakeholders.
Required Skills & Qualifications
Strong technical business analysis experience, including requirements gathering, documentation, process modeling, and stakeholder facilitation.
Proven ability to translate business needs into clear functional and technical requirements.
Hands-on understanding of Azure services, including App Services, Logic Apps, Service Bus, Function Apps, APIM, Blob Storage, and App Configuration.
Experience with Azure SQL, complex SQL queries, Synapse, Data Factory, and NoSQL concepts.
Experience using Azure Application Insights for monitoring, diagnostics, and root-cause analysis.
Working knowledge of SolarWinds for system monitoring, alerting, and performance analysis.
Understanding of modern development practices, including ASP.NET Web API, cloud-native architectures, and API-driven systems.
Proficiency with Azure DevOps, Git repositories, branching strategies, and CI/CD pipelines.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent communication skills, with the ability to collaborate across technical and non-technical teams.
Ability to work independently while providing guidance and technical leadership.