Job Specifications
At Clarion, our people are at the absolute heart of what we do. We're proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.
If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
The Opportunity:
Clarion's Gaming Division is the world's biggest information provider for the global gaming (gambling) sector. We are more than just a service provider in the industry; we are a partner and are passionate about doing whatever it takes to connect, support, promote and defend the interests of businesses throughout the international gaming neighbourhood - 365 days a year.
We are proud of our portfolio of market leading events and digital products which includes the ICE Gaming Exhibition which attracts over 91,000 attendees annually and our igaming business website which receives over 2.1 million page views a year.... But we are not resting on our laurels, whether this is developing our current product set or launching new brands, we are constantly striving to be better to deliver the best experience possible for our customers.
We have an exciting opportunity for a Sales Account Manager to join our existing commercial team, reporting into the Head of Sales. The ideal candidate would be a highly social individual that prides themselves on professionalism, is commercially minded, a strong networker and someone who places the customer at the heart of everything they do. This individual would work across two events - This individual would work across two iGB Affiliate Barcelona and iGB L!VE London as well as year-round digital media on igbaffiliate.com
Key Responsibilities:
Servicing an existing client base of loyal customers across events and digital
Upsizing and growing spend from these customers at our events and online
New business hunting using LinkedIn, competitor events, previous show data and industry websites
Understanding customer objectives and measures of success at our events
Customer account management and relationship building over Teams, Zoom, email and phone
Managing the daily pipeline on Salesforce
Participation in internal meetings and calls with the wider sales team and other departments within the division
During certain times of the year, international travel is required within Europe
Requirements
Knowledge, Skills & Behaviours:
Previous sales account management experience within a commercial role is advantageous
Experience of live events or digital media sales experience is advantageous
Experience using a CRM system, such as Salesforce, is desirable
Exceptional written and verbal communication skills
Ability to work calmly when under pressure
Proficient in Word, Excel, PowerPoint
Creative and positive approach to problem solving
Ability to organise and balance multiple priorities in a day
Values:
The Gaming team is a group of enthusiastic individuals driven by the following values:
We love the unexpected:
We're adventurous and willing to try new things
We embrace and drive change
We aim to surprise and delight
We're open and happy to share:
We engage with stakeholders outside the event
We build sharing communities
We embrace others' ideas
We're committed to caring:
We take personal responsibility to get things done
We always think about every step of the experience
We strive to understand and meet customers' needs
We continuously learn:
We actively seek inspiration from all quarters
We constantly strive to improve what we do and how we do it
We help learning lead to growth
About Clarion Events
Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)
Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term to build successful, resilient businesses. (https://www.blackstone.com/)
Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.
Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits
25 days' holiday plus bank holidays
End of year wellbeing shutdown (closed for the last week of the year)
Celebration day off (e.g. birthday, Diwali, Eid, etc)
Summer Hours in August (3pm finish on Fridays)
Helping Our World (HOW) Days - one paid day per quarter to carry out charity work
Pension Scheme
Private Medical Insurance
Health Cash Plan
Wellbeing Library (MYNDUP)
Mentoring Programme
Subsidised Café
Season Ticket Loan
Cycle to Work Schemes
Free on-site gym
About the Company
Clarion Events is the world's largest privately owned event and exhibition organiser, known for our innovative approach, market-leading super brands and digital products. Founded in 1947, we have expanded to become a truly international organisation with offices in 12 countries. With a portfolio of 125 events and media brands across various vertical markets, we employ around 2,000 people worldwide.
At Clarion we aim to foster growth for both our clients and partners by delivering exceptional events and platforms while retai...
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