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Acorn Insurance and Financial Services Limited

Technical Business Analyst

Hybrid

Liverpool, United kingdom

£ 46,000 /year

Full Time

30-01-2026

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Skills

Leadership Go Data Analysis SQL Scrum Technical understanding Training Architecture Agile

Job Specifications

Job Title: Technical Business Analyst

Location: Liverpool City Centre, on a hybrid working basis

Salary: Up to £46,000 depending on experience

Job Type: Permanent, Full Time

Working
Hours: 37.5 hours per week, Monday to Friday

The Acorn Group are currently looking to recruit a specialised Business Analyst with technical knowledge to bridge the gap between business and technology teams. As a Technical Business Analyst, you will play a pivotal role in driving strategic business improvements and delivering high-impact solutions across the organisation. Your expertise will ensure the successful delivery of both operation and technically complex projects.

What you will be doing:

Delivery of core business analysis activities across a range of business delivery processes, including, but not limited to, Agile frameworks.

Ensure that appropriate and accurate documentation is created and maintained throughout the project lifecycle to support User Acceptance Testing and post implementation aftercare.

Documentation should include a high level of technical specification, including any system architecture, data flows, integration points, configuration settings and any customer development wherever necessary, to ensure clarity, traceability and ease of maintenance.

Develop a strong understanding of technologies used within the business, to be able to provide best approach insight for business stakeholders to make informed decisions.

Lead "As-Is" requirement gathering and "To-Be" process modelling with a technical focus.

Ensure that technical requirements are thoroughly analysed and clearly documented, supporting a shared understanding across technical and non-technical stakeholders.

Actively participate in discussions with the development team to help shape the implementation of solutions, ensuring alignment with business needs.

Constructively challenge technical approaches where necessary, promoting best practices, ensuring that the most effective solution is delivered.

Review existing processes and use data analysis to support business decisions, using SQL, Excel etc.

Provide insights into system integrations, APIs, and automation possibilities.What we are looking for:

Able to understand and read technical documentation, leading to more efficient requirement gathering and a better understanding of how Business requirements translate into Technical Requirements

Can use their technical understanding and data to drive decisions and guide the business towards the path of least resistance

Possess Agile or Scrum Certification (Scrum Master/Agile Practitioner preferred).

Ability to work independently on technical projects, consulting seniors only for highly complex challenges

Proficiency in business analysis tools and techniques, including SQL and Excel

Experience within a Financial Services environment would be beneficialGrow with Acorn

At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

We run through walls for our customers and each other

We challenge the status quo

We succeed when we help those around us succeed

We decide quickly when the smart thing to do is use our judgementBenefits:

35 days' holiday (including bank holidays) with additional buy/sell options

24/7 mental health support & free counselling available

Grow with us: Through career fairs, leadership programs, and learning on the go!

Flexible benefits, including early access to salary via our internal platform

Hybrid working options to support work-life balance and individual needs

Recognition awards, social events & moreOur Commitment to our colleague's:

Mindful Employer - championing mental health and wellbeing

Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities

Menopause Friendly accredited - supporting every stage of life

Armed Forces Covenant signatory - honouring those who serve

Great Places to Work 2024/25 - fostering an engaging and positive workplace culture

Best Place to Work for Development - proud to be investing in people's future

Best Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply

Checks & Clearances

All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.Visa Requirements

Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa spo

About the Company

Acorn Insurance and Financial Services Ltd is a specialist insurance company offering Car, Taxi, and Home Insurance in the UK. Established in 1982, we have over 40 years of industry experience, making us a leading provider of UK Taxi Insurance. With our headquarters based in Formby, we have now expanded to an iconic grade II listed building in the heart of Liverpool city centre. Due to recent growth, we're now on the look out for experienced and motivated individuals to join our exciting sales, marketing and development ... Know more