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New York Technology Partners
Human Resources Support Specialist

Human Resources Support Specialist

On site

Atlanta, United states

Freelance

29-01-2026

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Skills

Communication Leadership Microsoft Excel Workday Customer Service Attention to detail

Job Specifications

The HR Support Specialist (Contract) will provide frontline support to employees regarding W-2 access, payroll documents, and general system troubleshooting. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced HR operations environment.

Key Responsibilities

- Provide support for W-2 access questions including guiding employees on how to retrieve documents from ADP.

- Perform password resets in ADP as needed to help employees regain account access.

- Pull and distribute payslips from Workday upon employee request.

- Respond to inbound phone calls related to W-2s and other payroll document questions.

- Maintain accurate documentation of employee interactions and support provided.

- Escalate complex issues to HR Operations leadership when necessary.

Skills and Certifications

Strong customer service and communication skills.

Proficiency in Microsoft Excel (basic filtering, sorting, and data entry).

Ability to handle confidential information with discretion.

About the Company

Established in 1999, New York Technology Partners is a global IT and Engineering consulting services company with 250+ employees on staff in the US and over $30 million in revenues. We provide the highest quality of integrated full-lifecycle IT & Engineering services and business solutions. NYTP has grown to become a leader in consulting services in multiple areas including IT, Engineering, Manufacturing, Construction, etc. NYTP has been recognized by the Inc. 5000 and Rochester Top 100 as an honoree for multiple consecutive... Know more