Skills

Communication Stakeholder Management Change Management Architecture

Job Specifications

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit an IT Manager for an initial 6 month contract with option to extend on a rate of £550/day (Inside of IR35).

Responsibilities:

- Provide temporary IT representation at project/change meetings (such as Office Restack, Replacement of Print Server, Dynamic Forms etc.
- Work closely with the Head of IT Service Management to:
- Support development of plan, and establishment of, dedicated IT Service & Security governance/review meetings with the client's IT Supplier base (IT Focus)
- Lead creation of a dedicated IT Incident Management process and RACI (which dovetails into the broader Incident Management Policy)
- Lead creation of an IT Problem Management process and RACI
- Lead creation of an IT Change Management process and RACI
- Lead creation of a monthly IT Service performance report (including for use at key governance committees)
- Collate all pre-existing enterprise and IT related architecture diagrams/assets and identify gaps/further work required
- Understand IT cost drivers and seek out potential cost efficiencies
- Commence development of IT Service Models for key services
- Support ongoing creation and regular upkeep of IT Risk and Control Register
- Support creation of IT Strategy and IT Operating Model and Resource Profile/Structure
- Support delivery of actions required to support closure of open IT related risk and audit actions
- To attend meetings as delegate for the Head of IT Service Management as/when required

Essential Skills:

- ITIL Foundation qualified (either V3 or V4)
- Involvement in the establishment or maturity of IT processes of ITIL aligned medium sized (or large) enterprises
- Exposure to and experience of the operation of IT Major Incident Management, IT Problem Management and IT Change Management processes
- Involvement in setting and/or refining IT Strategy and Operating Models
- Involvement with/familiarity with budget/cost control and management
- Aware of IT Risk and Control management fundamentals
- Involvement in the establishment/creation and/or ongoing upkeep of IT Service Models
- Experience of production of quality, accurate reporting such as Monthly IT Service Reporting
- Experienced in providing IT input/representation/task ownership and delivery for Projects and Programmes
- A confident and clear communicator with high quality verbal and written communication skills
- Calm and courteous demeanour when faced with difficult/challenging circumstances
- Able to plan and deliver assigned responsibilities to quality and time without close ongoing support/supervision
- Able to thrive in situations where information is only partially available and requires to be gathered by discussion with other stakeholders
- Inquisitive, self-motivated, resilient and results-driven

Desirable Skills:

- ITIL V3 Expert Level or ITIL V4 Managing Professional qualified
- Has led on the creation and embedding of IT processes, including familiarity with the approach required to create, socialise and gain approvals prior to launch/embedding
- Excellent stakeholder management and communication skills
- Prior experience of establishing or significantly maturing an IT function
- Prior direct involvement with the establishment/shaping of IT Target Operating Models
- Self-starter requiring little day-to-day direction/guidance

If you would like to hear more about this opportunity please get in touch.

About the Company

Venesky Brown has established itself as a prominent resourcing solutions provider since 2005, with a growing presence in various sectors including Infrastructure, Energy and Public Sector throughout the United Kingdom. Our diverse client portfolio enables us to deliver projects within multiple industries such as Local and Central Government, Further Education, Higher Education, Renewable Energy, Oil and Gas, as well as Major Road/Rail Infrastructure, spanning across the UK. For more information and live vacancies please vi... Know more