Skills

Communication Time Management Negotiation Sales Customer Service CRM Research Attention to detail

Job Specifications

St James was established in 1996, originally as a joint venture between the Berkeley Group and Thames Water. A wholly owned subsidiary of Berkeley Group since 2007, the company has established a reputation as a design conscious developer regenerating brownfield sites and transforming them into attractive developments, whose design not only creates desirable places to live but also has a positive impact on the immediate area.

St William, a joint venture between National Grid and Berkeley Group, is redefining urban regeneration by turning industrial sites into sustainable, thriving communities across London and the South of England. With the backing of two industry leaders, we tackle some of the most complex technical projects, delivering high-quality developments where people love to live.

The role

Generate and qualify new sales leads through walk-ins, phone inquiries, and online portals.
Sell in line with targets with determination to exceed expectations.
Conduct viewings and provide prospective buyers with comprehensive information about the development, homes and pricing.
Advise and negotiate with customers to help them make informed decisions regarding their purchase.
Maintain a high level of customer service throughout the sales process to make sure customer satisfaction and repeat business.
Act as the primary point of contact for clients, answering any questions or concerns regarding the new homes.
Build and maintain strong relationships with local agents, our international teams, solicitors, mortgage brokers, and other industry professionals.
Maintain an accurate and up-to-date customer database and manage leads effectively using CRM software.
Completion of all sales-related paperwork and progress sale through to exchange.
Ability to provide regular reports on sales progress, potential leads, and market feedback to the sales manager.
Take pride in the presentation of the sales areas.
Research the marketplace and use the data to guide sales strategies.
Support the onsite sale team maintain presentation of the sales areas to the highest standard.

Experience required

Effective negotiation, communication, and interpersonal skills.
Ability to build rapport with a wide range of people and work well under pressure.
A high level of professionalism and attention to detail.
Excellent organizational and time management skills.

Why join us?

25 days annual leave, increasing with service to 33 days.
Health and wellbeing benefits including Private Medical Insurance.
Lifestyle benefits including access to an online discount platform.
Berkeley Foundation volunteer day.
Private pension plan.
Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

Internal applicants:

If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.

About the Company

The Berkeley Group builds homes and neighbourhoods in London, Birmingham and the South of England. Our passion and purpose is to build quality homes, strengthen local communities and make a positive difference to people’s lives. We have an ambitious long-term business strategy in place, called Our Vision 2030. It sets out a balanced and holistic approach to leading our business over the next decade. It will help us to be a world-class business, trusted to transform the most challenging sites into exceptional places and to ma... Know more