Job Specifications
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.
We're looking for a Delivery Manager to support the global Audience Intelligence product organization by orchestrating delivery across multiple product squads, ensuring roadmap items are delivered predictably, and embedding high-quality delivery practices across the region.
You will be the operational backbone that helps our PMs, engineers, and designers work efficiently and stay aligned. Your role will focus on internal product delivery, while also juggling client-specific requests — ensuring we ship features, migrations, platform improvements, integrations, and workflows on time and with quality.
You'll work closely with global teams (North America, EMEA, and eventually India) to manage delivery plans, unblock teams, oversee sprint processes, surface risks early, and ensure visibility across the organization. You will also help mature our delivery discipline, introducing scalable processes that allow us to move faster as our product footprint grows.
This is an ideal role for someone who loves bringing structure to complex environments, thrives in highly collaborative product/engineering settings, and understands what it takes to deliver SaaS products reliably at scale.
What you'll be doing
Orchestrating Product Delivery
Partner closely with our global Programme Lead to coordinate delivery across multiple Audience Intelligence product squads (e.g., Integrations, Foundation Data, Applications, etc.),
Maintain delivery plans, key milestones, dependencies, and risk registers
Ensure squads are aligned to roadmap priorities and understand cross-team implications
Track progress against quarterly objectives and proactively identify risks to timelines or scope
Sprint & Agile Delivery Management
Run and continuously improve sprint ceremonies (planning, refinement, reviews, retros)
Ensure Jira boards, epics, and tickets stay organised and reflect real delivery status
Support PMs in breaking down roadmap initiatives into deliverable increments
Drive consistency in how teams estimate, plan, and communicate work
Implement tracking in Jira to help us understand where we're spending our time each sprint, how we can be more efficient, etc
Cross-Functional Collaboration
Work closely with Product Managers to translate roadmap priorities into delivery plans
Partner with Engineering Leads to coordinate sequencing, capacity, and trade-offs
Align with Design, Data Ops, and Platform Engineering to ensure requirements are clear and dependencies are understood
Coordinate with regional teams (NA, EMEA, India) to create a unified delivery rhythm
Support regular reporting to key stakeholders across the business on progress against the roadmap, risks, etc.
Operational Excellence
Improve predictability and reduce friction by introducing repeatable delivery processes
Identify blockers early and ensure fast escalation/ownership
Improve visibility of delivery progress for leadership and stakeholders
Support documentation and communication around releases, dependencies, and change impacts
Supporting a Scalable Product Organisation
Help establish delivery standards and playbooks as the product org expands
Foster a culture of transparency, accountability, and continuous improvement
Coach squads on agile delivery best practice and efficient communication
Contribute to shaping how Audience Intelligence plans, executes, and ships software
In your first year, you might have...
Enabled consistent, predictable delivery cycles across 2-3 Audience Intelligence product squads
Helped roll out major product initiatives (segmentation upgrades, monitoring UI, integration framework enhancements, new UX patterns)
Improved cross-timezone coordination, reducing delays caused by hand-offs
Introduced delivery processes that improved visibility and reduced planning noise
Shaped release tracking, planning rhythms, and delivery dashboards
Supported successful migration waves across the new integration framework
Requirements
4+ years in delivery management, agile project management, or technical program management within a SaaS or product-led environment
Demonstrated success coordinating delivery across multiple engineering or
About the Company
Founded in 2011, Two Circles is an international sports and entertainment marketing business that leverages data and knowing fans best, to help organizations grow audiences and revenues.
From thirteen international offices, Two Circles works with some of the biggest names in sports and entertainment, including the NFL, Premier League, UEFA and EA. The business uses data to grow the volume and value of fan relationships across all channels, to increase revenue across media rights, sponsorship, retail and licensing and ti...
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