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TEEMA

Help Desk Support Specialist

Hybrid

Vancouver, Canada

Junior

Freelance

23-02-2026

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Skills

ServiceNow Windows Android Active Directory

Job Specifications

IT Helpdesk Support

9 Month contract

Vancouver, hybrid

2 years’ experience in an IT Help Desk or Service Desk position
Knowledge of windows/mac OS/android/iOS, Active Directory and MS365 would be an asset.
Experience working with ticketing system. ServiceNow exp is preferred.
Experience providing first level technical support to end-users/customers by analyzing, troubleshooting, diagnosing and applying appropriate solutions to restore end-users and customer issues.
Experience assisting users, both remotely and in-person, to diagnose and resolve problems, escalates when necessary, and documents problem status and action taken.
Any appropriate designations and up-to-date knowledge of current information technology techniques and tools.

P. S - Only candidates local to Vancouver, BC will be considered for this role.

About the Company

Since our establishment in 2008, TEEMA has been at the forefront of revolutionizing the staffing industry. We take immense pride in serving over 1,200 clients spanning Canada, the United States, and international markets, specializing in delivering comprehensive staffing solutions. Our offerings, ranging from contract and temporary placements to payroll, permanent, and executive staffing, cater to various verticals, including Information Technology, Engineering, and Healthcare. What sets TEEMA apart is our unwavering commit... Know more