Skills

Communication SAP Product Management Sales Customer Service Autonomy Analytical Skills

Job Specifications

Ontex is a leading international provider of disposable personal hygiene solutions for all generations. With a global team of around 5,500 employees, we develop, produce and distribute in about 100 countries through leading retailers and healthcare providers. As an equal-opportunity employer, we value diversity at our company and are committed to creating an inclusive environment for all our employees.

To reinforce our Sales team we are looking for a Sales Assistant Retail.

As the Sales Assistant Retail, you will play a key role in supporting the commercial success of our products and services. You will manage product information, administrative processes, and tools that ensure smooth and efficient sales operations.

You will work closely with internal departments and customers to maintain accurate data, coordinate product launches, and facilitate seamless communication across teams.

Main Tasks & Responsibilities

Ensure customer records are correct in our SAP systems
Coordinate new product launches with customers, managing required data in their systems
Oversee the product life cycle, monitor inventory, and enable accurate sales reporting
Process all commercial administrative tasks accurately
Communicate internally with various departments such as Product Management, Customer Service, Planning, Quality, and Plants, and report to the KAM/Sales Manager
Develop strong relationships with customers, handle tender documents, inform about product changes and availability, follow up on promotions, and update prices
Manage customer complaints in collaboration with product and quality managers to ensure effective resolution
Update and follow up on contractual documents and customer statistics

Job Requirements

Minimum 3 years of experience in a similar role
Accurate, efficient, rigorous, and well-organized
Fluent in Dutch and English; French is a plus
Strong IT skills, including MS Office tools (especially Excel)
Autonomous with a strong customer-oriented mindset
Excellent interpersonal skills and enjoys solving problems
Process-oriented with strong analytical skills
Team player with a hands-on approach

We enthusiastically invite candidates from all backgrounds to apply, and we ensure a fair selection process. Join our team and experience the positive work atmosphere, all while enjoying a high level of autonomy and flexibility, and a broad package of fringe benefits.

Interested in this job at Ontex, do not hesitate to apply! Do you have a question first? Contact our HR department. (jobs.aalst@ontexglobal.com)

About the Company

Since 1979 we have been driven by a simple purpose – to partner with our stakeholders and make great quality products accessible to all. Over time we have grown into an international company in the baby, feminine and adult care categories, trusted by people of all generations, to make their everyday lives that little bit easier. Ontex is a leading international developer and producer of baby care, feminine care and adult care products, both for retailers and healthcare, primarily in Europe and North America. The group emplo... Know more